I received an email tracking notice when mine was shipped. The notice says it was shipped on the 29th. That was in fact the day GW notified Fedex. The product actually shipped on the 30th.
Hopefully, when CD's are a thing of the past, companies will be able to facilitate the demands of thousands of customers wanting simultaneous download. And, it has been a couple weeks since 7.5 was released. So Aaron, I have a questions for you. You said folks should wait a couple weeks. A couple weeks from when? Customer service and support personnel are there to answer questions, however inane those employees may feel the questions are. That you all get to answer questions seems to imply you have jobs. You should be grateful, not irritated. Donald Bowen _____ From: Aaron Smith [mailto:[email protected]] Sent: Friday, April 01, 2011 1:23 PM Cc: [email protected] Subject: Re: 7.5 cd's I've just been informed by or order department that, since my last post, they have been inundated with "WHERE IS MY CD???" queries. Honestly, people. Give it a couple of weeks, and then ask. You can still download 7.5 right now via the upgrade page, so you're only missing out on the physical CD. I hesitate to wonder what life will be like when CDs are finally done away with. Aaron On 4/1/2011 1:19 PM, Louis Gosselin wrote: Well I live in the U.S., and I still haven't received mine, either. I'm waiting for the mailman, now. Louis Gosselin -----Original Message----- From: mark [mailto:[email protected]] Sent: Friday, April 01, 2011 10:10 AM To: [email protected] Subject: 7.5 cd's Hi still not got my cd but all who I know in the UK have there's is there a way of checking if its been sent out mark tyler... If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. -- Aaron Smith Web Development * App Development * Product Support Specialist GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * gwmicro.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
