Sure, I got a copy of all his logs. I went through them last night but I couldn't find anything definite. I can also send the Venue server logs as well.
On 7/19/07, Thomas D. Uram <[email protected]> wrote: > > So this instance of the problem is resolved, but the reason for the > problem is not. > It would still be interesting to look at the logs to understand what > went wrong. > If you're able to collect them, it'd be a good bug to submit to bugzilla. > > Tom > > > On 7/19/07 1:33 PM, Jeremy Mann wrote: > > Thomas, interestingly enough, the problem with XP not showing VIC and > > RAT was fixed when I restart our VenueServer. For whatever reason that > > fixed it. > > > > On 7/18/07, Thomas D. Uram <[email protected]> wrote: > >> It might be interesting to also look at the VideoProducerService.log and > >> the AudioService.log. > >> > >> The code that opens the firewall is isolated so errors that occur there > >> do not affect the launching of vic/rat. I'm curious to know what the > >> problem is. If we find out quickly, we can try to reproduce it in > >> AG3.1beta, and fix it for the final. > >> > >> Tom > >> > >> > >> On 7/18/07 4:32 PM, Jeremy Mann wrote: > >> > On 7/18/07, Ed Brannin <[email protected]> wrote: > >> >> > >> >> Looks like it's trying to make a firewall exception for something, > >> >> but your > >> >> client doesn't have Windows' permission to modify (that part of) the > >> >> registry. Is he running as a limited user, or an administrator? > >> >> > >> >> The line in question is trying to set this Registry key: > >> > > >> > That's what I thought too, so I told him to log out and log in as > >> > Administrator. He reports that he has the same problem, VIC and RAT do > >> > not appear. > >> > > >> > -- > >> > Jeremy Mann > >> > > >> > > >> > > > > >

