Sorry, I should've mentioned it was a Dell laptop. I don't remember the model exactly, but something of order Inspiron 4150.
David Andrew Patrick wrote: > Is it a Thinkpad? There are known problems with some of the IBM > helper tools that I may be able to assist you to solve. > > > David Bradford wrote: > >> On a recent trip out of town, I set up a PIG node which had a problem >> I was unable to resolve in the time I had. I can ask questions and >> retrieve logs from the owner - I wondered if anyone had any ideas >> about what to look for. It is an older Windows XP laptop (PIG node), >> but it runs fine. The software is AG 2.3, and I think I configured >> it correctly, although anything's possible. The problem is that the >> venue client does not spawn the video and RAT windows. I can start >> them by hand from the command prompt. >> >> There is one oddity I will mention in case it relates - there was an >> attempt to install the AG software before, but the files they had >> were corrupt. I think the got Python installed but not wxPython, and >> stopped there (AG was never installed). I removed the previous >> installation before I began. >> >> I don't think there's anything running that would interfere, such as >> a firewall, but it could be hidden from me. Any and all suggestions >> welcome and appreciated - it's a little hard to debug remotely, so I >> was hoping someone might have encountered a similar problem, and at >> least direct me where to look for the problem. Thanks, >> >> David Bradford >> Systems Manager >> Astronomy Dept. >> Boston University >> >> >
