Certainly, they have to repair or replace with no strings. You can seek redressal from the consumer court. One more thing, get their response documented, that will help.
Harish. ----- Original Message ----- From: "srini vasan" <[EMAIL PROTECTED]> To: "Accessindia" <accessindia@accessindia.org.in> Sent: Friday, November 24, 2006 7:13 AM Subject: [AI] Suggestion Needed. > Hello Friends, > > I bought an Intel D865GBF motherboard and a 2.4 ghz intel processor from a > famous computer reseller in Chennai. I got 3 years warranty for that > motherboard and for the processor as well from the date of purchase, that > was on 4th June, 2005. > > Now the problem is, my motherboard went out of order and the vendor says > that it has to be replaced. Meanwhile, he also said that Intel is saying > since there is no production of the above model motherboard, they are > willing to payback 78$ to their customers instead of replacing it. > > My question is, whether I can ask them to get back their processor as > well? since that can be fixed with that type of motherboard alone. > Apparently, while I was asking this question to my vendor, he replied that > Intel has refused to pay for the processor, since it is in working > condition. > > I'm really confused and got frestrated now. Can I go to the consumer > redressal forum for this event? > > Awaiting for your suggestions. > > Regards, > > Cheenu. > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > To unsubscribe send a message to [EMAIL PROTECTED] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in