Hi Kiran,
Thanks for the  guidance.
regards
Arvind Bhartiya

On 5/16/16, Kiran Kaja <kirankaj...@gmail.com> wrote:
> I have traveled on Thai Airways a few times. Most recent flight was just
> this weekend on Saturday from Phuket to Bangkok. They have always provided
> me with the correct assistance. There is a slight problem in India though.
> The ground handling for Thai Airways in India is done by Air India and the
> staff here try to apply some kind of archaic rules from their Air India
> experience.
>
> In general, just asking for assistance at the airport is enough. Once they
> see you and know that you are fine with walking and so on, they won't say
> of the nonsense stuff. If they do, just ask to speak to the Thai Airways
> staff and not ground handling staff.
>
> The assistance on the aircraft and in Thailand is great. Phuket is also
> very nice. I just spent a week there. Enjoy your trip.
>
> Regards,
> Kiran
>
> On Sun, May 15, 2016 at 6:25 PM, Arvind Bhartiya
> <arvind.bhart...@gmail.com>
> wrote:
>
>> Hi guys,
>> I am travelling  alone to Fuket  on Thai air this friday. As always ,
>> on an international  flight, I  called their customer service and
>> informed them that I would be needing an escort to the aircraft and
>> back. To by surprise and dismay they are saying that I  cannot travel
>> unescorted.
>> On my insistance, they said that they can give  a wheelchair/escort
>> upto the aerobridge and I  will have to go up the ramp on my own or
>> with a  fellow passenger.
>> This is the first time  I  am travelling Thai air alone and am shocked
>> at their service.  I   have travelled on European airlines alone and
>> have never felt this way.
>> What do you guys suggest I  should do?
>> Have any of you faced similar experiences    and how have you coped with
>> it?
>>
>> Any advice will be appreciated.
>> Thanks
>> Arvind Bhartiya
>>
>>
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