Kiran, They are very particular about customer experience I think, Have a friend who works with them and have seen the way they resolve the customer issues. I am talking about Mumbai, The drivers are very afraid from a complaint or even a bad raiting.
Regards, Ajay On 12/22/16, PAULMUDDHA <paulmud...@canarabank.com> wrote: > Complaint to News9 > They will do justice I am sure.. > Paul > > -----Original Message----- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Kiran Kaja > Sent: Thursday, December 22, 2016 8:15 AM > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: [AI] Any bad experiences with Uber? > > By and large, Uber drivers are great. But had a really awful experience > last > night in Bangalore. A blind friend and I got into a car last night and > Immediately told the driver that one of us needs to be dropped off first > and > then I will change the drop off location to the second destination. > This is clearly allowed by the Uber app and the driver needs to do it. We > have done this in the past with other drivers (and even on the same day). > But the driver was adamant that this is not allowed with Uber. Well I tried > to explain reasonably that it is in fact allowed by Uber and we have done > it > in the past. I also told him that it would be easier if we did this as both > of us are blind and I didn't want to go through the rigmarole of finding > another Uber. > > At that point, he started accusing us of lying that we are blind and he > won't put up with the lies. He stopped the car on the side of the road and > asked us to get out. We had no idea where we were. There was hell a lot of > traffic and I was genuinely afraid. We thankfully found a kind stranger who > helped us find a new Uber and we got home fine. > > The driver was one of the rudest that I have encountered and I have used > Uber in a lot of countries before. He was also quite nonchalant about Uber > taking any sort of action against him. When I told him that I will complain > to Uber, he said "they won't do anything". I probably will have to agree. I > did contact Uber but I am not confident they will do anything about it. > They would probably give me a voucher as compensation and won't even talk > to > the driver. This is a shame as there is no accountability at all in this > modern sharing economy. > > But I guess all we could do is keep complaining when things like this > happen > to us. If enough customers complain they will probably do something about > it. > > Regards, > Kiran > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessind > ia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > DISCLAIMER: This email may contain privileged information and is intended > solely for the addressee, and any disclosure of this information is strictly > prohibited, and may be unlawful. If you have received this mail by mistake, > please inform the sender immediately and delete this mail. Any information > expressed in this mail does not necessarily reflect the views of CANARA > BANK. Please note that any views or opinions presented in this email are > solely those of the author and do not necessarily represent those of the > Bank. The recipient should check this email and any attachments for the > presence of viruses. The sender declares that no liability can be cast upon > the sender for any error or omissions in the contents of the message that > arise, as a result of e-mail transmission and further declares that the > sender cannot be made liable for any loss suffered by any person, on account > of having acted upon any messages which is vitiated by error, omissions or > interception. > > > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > -- Ajay Minocha Mob : +91-9584076767 E mail : ajayminoc...@gmail.com p13aj...@iimidr.ac.in Skype: ajayminocha2 Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
