Is bhim app government has designed accessible?

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Chandrashekhar Kulkarni
Sent: Tuesday, January 17, 2017 10:32 AM
To: accessindia
Subject: [AI] Problems relating to accessibility

Dear List Members,
I would like to draw your attention to various problems faced by all
of us regarding accessibility in banking and cashless transactions.
While some of us might be able  to avail of net banking and cashless
transaction to a great extent, in particular banks or apps,  I feel
majority of our community faces accessibility issues. Either we have
to restrict ourselves to certain banks, institutions or apps or deny
ourselves the benefit of cashless transactions.
After all the question to my mind is: if government is so keen about
introducing cashless transactions it must see that all banks and
cashless transactions are made accessible to each and everyone of us.
For e.g. the o t p generated by some banks is so complicated and the
time given is so short that it is hardly possible for a vi person with
average ability to enter it even on mobile. Many of the UPI apps are
not accessible. Hence one has to first find out which banking site or
app is accessible. After all I feel this is discrimination on the part
of Government not to extend all facilities to us just because of
vision limitation. I would like to give an example of CBI net banking
which I recently joined. The bank give only one minute time to enter
the o t p which consists of both alphabets and numbers which too are
case sensative. With vowels in between talkback reads it in very
unusual way and by the time you switch over character navagation mode
the time gets over. Of course there is an option of grid but why
should we  restrict ourselves to only one option when other options
are also available. Further one has to carry his grid card details in
accessible form  everywhere he goes or take help of sighted person
which may not be available always. This is just one example. There
might be several such issues we might be facing.
What I mean to say is we should pressurise the government to make
necessary changes in the systems so that all of them are usable. In
the present scenario of cashless transactions this has become all the
more essential if we want to avail of all the benefits of cashless
transactions.
I therefore suggest we should frame a draft and post it on social
media which government will have to take note of if not immediately at
least in course of time. Please let me know your views on the matter.
Sincerely,
C. B. Kulkarni

--
Mobile +918080742446 Land line : 0251  2482633
skype ID: chandrashekhar.b.kulkarni


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