After the arrival of the police, did they agree to sanction the loan to you? ----- Original Message ----- From: "Mr Abhishek Thakur" <emailtotha...@gmail.com> To: "AccessIndia: a list for discussing accessibility and issues concerning the disabled." <accessindia@accessindia.org.in>
Sent: Tuesday, June 06, 2017 2:45 PM
Subject: Re: [AI] as bajaj fincer rejected my consumer loan


Dear all
Greetings!
My experience with Bajaj:
They denied financing me the washing machine and refrigerator. They
told me that they cannot finance disable person. Same thing I did, I
asked written policy from the person. He told me that he can’t give me
the same as it was not available with him at the moment. I requested
him to get in email from his head office and show me the policy. He
told me that he will not finance me.
I called 100 numbers after some time police came in the shop. I
explained everything to the police. The police was convince with my
arguments and told him to finance me.
I think this is not a local issue. Something must be done to teach the
lesson to this company

Regards,

On 6/6/17, Kanchan Pamnani <kanchanpamn...@gmail.com> wrote:
Rajesh,
First we went through the Chief General Manager and the Department of
supervision and then by the time we reached the DG we had tired the RBI
into
understanding our problem.
This particular matter can be escalated and then lets see if we need a
circular or guidelines.
Lets hope it gets resolved at the local level.
I will of course write to the Chairman of the company.
Kanchan

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Asudani, Rajesh
Sent: 06 June 2017 12:06
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] as bajaj fincer rejected my consumer loan

Yes, of course.
Local and whimsical issue.

Ideally, RBI should issue a non-discrimination circular for NBFCs on the
lines of banks, but who will persuade them?
Any present deputy governors your neighbours like in olden times?
Smile.

I am writing to DNBR, let us see!!



-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Kanchan Pamnani
Sent: Tuesday, June 06, 2017 11:40 AM
To: 'AccessIndia: a list for discussing accessibility and issues concerning
the disabled.'
Subject: Re: [AI] as bajaj fincer rejected my consumer loan


Rajesh, Have you seen a single investment which asks if you are disabled?
There is no such question on the form and Obviously not because there is no
higher returns for the investments of the Disabled.  for  - they are very
happy to have my money.
Also from what I am reading on this list is that many visually impaired
people  whose disability is apparent have been given loans. So this seems
to
be a  local issue but needs to be dealt with strongly.
K
-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Asudani, Rajesh
Sent: 05 June 2017 17:33
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] as bajaj fincer rejected my consumer loan

Many a times, loan documents will not contain your disability certificate.
They don't ask, and we don't tail.
Whether kanchan has declared her disability while depositing with them, I
don't know.
Probably not.

RBI should, ideally, on the lines of banks, issue instructions to NBFCs for
non-discrimination.


-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Austin Pinto
Sent: Monday, June 05, 2017 3:30 PM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] as bajaj fincer rejected my consumer loan

its time to nail them.
i think for the people who have successfully got loans from them tell them
to scan their loan related documents and then lets make a patition to
change.org or go to consumer forum

On 6/5/17, Asudani, Rajesh <rajeshasud...@rbi.org.in> wrote:
I have written to their customer care to send in the policy to my RBI
e mail.
Let us see if they send.



-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf Of Kanchan Pamnani
Sent: Monday, June 05, 2017 12:47 PM
To: 'AccessIndia: a list for discussing accessibility and issues
concerning the disabled.'
Subject: Re: [AI] as bajaj fincer rejected my consumer loan

Hi
Please give me your telephone no.
Its quite interesting. I have given Bajaj a Fixed deposit. So
basically they accept money from the Disabled but wont give a Disabled
a
loan.
Maybe it is time to go to the press and make a noise about these
attitudes.

K

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf Of sazid shaik
Sent: 05 June 2017 12:10
To: accessindia@accessindia.org.in
Subject: [AI] as bajaj fincer rejected my consumer loan

Dear friends,
Yesterday atlast I got a call from bajaj telling me that there is a
company policy that it won't give loan to physically challenged
persons.  I asked for a mail telling the same.  I am pasting the same
with you.  Please go through this


Dear Sazid,
Greetings from Bajaj Finserv!
We regret the inconvenience that has been caused and appreciate your
understanding and patience.
With reference to your email and the discussion we had on 9493235007,
we regret to inform you that the as per the company policy we are not
able to provide loan to the physically disabled.
Further as requested by you the email id for the next level of
escalation is customerexperienceh...@bajajfinserv.in
Assuring you of our best services always.
Regards,
Grievance Redressal
Bajaj Finserv

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--
search for me on facebook, google+, orkut..
austinpinto.xavi...@gmail.com
follow me on twitter.
austinmpinto
contact me on skype.
austin.pinto3

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--
Abhishek Thakur
Research scholar
Tata Institute of Social Sciences, Mumbai India
Contact number: 7303438391

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