Hi, the accessibility of bheem is pretty   good. they are working on
the unlabled buttons and improving the accessibility regularly.

On 9/25/17, rajinder Sehgal <jirajin...@gmail.com> wrote:
> hi! the 1st thing is without kyc wallet limit is 20,000
> wallets are giving cashback but not intrust.
> for cashback we can use phonepe.
> i preffered upi because transactions thrugh upi are bank to bank.
> i tryed too many upi apps like bhim, yespay, sbipay, pnbupi, chiller,
> airtel, and phonepe may be 1 or 2 name apps i forgot.
> i found airtel and phonepe apps are fully accessible.
> i didn't tryed google tez, but heard that its also accessible.
> bhim is good but we have to practice some unlabeled buttons.
> phonepe app gives more options like recharge, bills, cashback without
> promocode, max refferal income etc.
> its own by flipkart then its also giving cashback on purchasing flipkart
> site.
>
> phonepe link is.
> https://phon.pe/­ru_rajia9bm
>
>
> On 9/25/17, Mahesh S. Panicker <maheshspanic...@gmail.com> wrote:
>> Hi Harish ji and all,
>> How accessible is the Bhim app? Of course mobile wallets are a major
>> benefit for us, particularly after the note changes that have made it
>> difficult to identify notes. With wallets, no need to identify notes,
>> no need to scramble for change, and the process is easy with wallets
>> like Paytm and Mobikwik. They both have come a long way in terms of
>> accessibility, there could possibly  be the odd button or 2 or region
>> or 2 that may create some issues with TalkBack, but effectively they
>> are very much accessible. But since the Bhim app is brought out by
>> Government of India, and comes with more possibilities of instant
>> transfer, would like to give it a go. But my experience with apps from
>> the government in recent times have been pretty poor, whether that is
>> LIC India or the National Pension Scheme NPS. So would like to know,
>> how accessible is the Bhim app?
>> Regards,
>>
>> On 9/25/17, Kotian, H P <hpkot...@rbi.org.in> wrote:
>>> Friends
>>> I am sharing this article, I have followed it with A FAQ.
>>> Regards
>>> Harish.
>>>
>>>
>>>
>>> The Smart Wallet
>>> BY MAMTA SHARMA
>>> EARLY THIS YEAR, when I moved from Mumbai to Chennai, language posed a
>>> great
>>> barrier. It was difficult to call a cab and pay for a ride without help.
>>> Then Ola Money, the taxi-hailing company Ola's digital wallet app, saved
>>> the
>>> day. I simply had to load it with money using net banking or my
>>> credit/debit
>>> card, and the app was ready to go. On reaching my destination, I paid my
>>> fare digitally. It was instant and without the hassles of swiping my
>>> card,
>>> keying in a 16-digitnumber or logging on to a bank's website involving
>>> OTPs.
>>> I soon learnt this wallet could do much more-it could help pay phone
>>> bills,
>>> book flight tickets, order a pizza and even transfer money to another Ola
>>> Money account.
>>> "Unlike in the West, the Indian economy is culturally cash-intensive. So
>>> we'd often prefer to make small payments-say from Rupees 10 to a few
>>> hundred
>>> rupees-by cash," says Mukul Shrivastava, partner, fraud investigation and
>>> dispute services, Ernst & Young, Mumbai. "The newfound comfort of using a
>>> digital wallet has a lot to do with our ease with smartphones. These
>>> wallets
>>> are simple to use and offer the convenience of technology in your palm,"
>>> he
>>> adds. With increasing smartphone penetration and easy access to the
>>> internet, this digital payment option is rapidly catching on. A recent
>>> study
>>> by Google and the Boston Consulting Group forecasts that India's digital
>>> payment industry is likely to be worth $500 billion by 2020. Already,
>>> mobile
>>> wallet companies like Paytm, MobiKwik, Citrus, Freecharge, PayU and
>>> others
>>> have been making our life easier. Recent Reserve Bank of India (RBI) data
>>> show that payments made through mobile wallets have increased from Rupees
>>> 29.05 million in 2013-14 to Rupees 205.84 million in 2015-16 and have
>>> surpassed mobile banking in terms of volume.
>>> If you haven't tried them, you should. Here's a quick guide to digital
>>> wallets that will help you use them better.
>>> How do you get started?
>>> Several e-commerce and telecom companies offer digital wallets. All you
>>> need
>>> to do is log on to their website on your computer or download their app
>>> on
>>> your smartphone, sign up with your email or mobile number and transfer
>>> funds
>>> to your wallet using net banking, IMPS (Immediate Payment Service) or
>>> your
>>> credit/debit card. Once the money is in your wallet you are all set.
>>> Types of wallets: There are three kinds of wallets-closed, semi-closed
>>> and
>>> open.
>>> A closed wallet is issued by a company for buying goods and services
>>> exclusively from it. For example, MakeMyTrip's MyWallet helps you manage
>>> your booking refunds on the site.
>>> Semi-closed wallets are the most common. They can be used at select
>>> merchants that have specifically entered into a contract with the
>>> wallet-issuing company. The wallet can be used to buy goods and services,
>>> including financial services, but you cannot use it to withdraw or redeem
>>> cash. Paytm, MobiKwik, Citrus and Oxigen are some options in the
>>> semi-closed-wallet space.
>>> An open wallet can only be issued by banks. These function pretty much
>>> like
>>> semi-closed wallets but allow cash withdrawals at ATMs. Vodafone's M-Pesa
>>> in
>>> partnership with ICICI Bank is one such wallet. "This is driven through
>>> the
>>> business correspondent model that enables us to offer our customers a
>>> cash-out facility," says Suresh Sethi, business head, M-Pesa, Vodafone
>>> India. "They can place their request for cash-out to any of the 1,20,000
>>> M-Pesa agents or the 10,000 Vodafone retail touch-points." Vodafone also
>>> offers M-Pesa as a semi-closed wallet.
>>> How much money can an e-wallet hold?
>>> As per RBI guidelines, digital wallets without KYC (Know Your Customer)
>>> compliance come with a monthly maximum transaction limit of Rupees
>>> 10,000.
>>> You have the option to upgrade your wallet and store up to Rupees
>>> 1,00,000
>>> after following a verification process. Much like a prepaid mobile phone
>>> connection, you recharge your wallet by transferring funds to it.
>>> Where can you use them?
>>> Wallets can be used to pay utility bills or shop online for products such
>>> as
>>> electronics, clothes or even groceries. You also get to enjoy other
>>> benefits
>>> like cashbacks and discounts on your purchases. Some wallets can also be
>>> used offline. You could use them at supermarkets or petrol pumps that
>>> have
>>> tie-ups with wallet-issuing companies. For example, in some cities like
>>> Kolkata, autorickshaw drivers have started accepting payments through
>>> Paytm.
>>> How safe are these?
>>> Digital wallets are generally safe once locked with a PIN. Also,
>>> wallet-issuing companies ensure that they offer a secure payment
>>> environment
>>> to their customers. The security compliance policies of these companies
>>> are
>>> in line with global security standards that protect your identity along
>>> with
>>> your bank details, and credit and/or debit card numbers.
>>> Since the amount stored in your wallet is usually not more than Rupees
>>> 10,000, the risk involved is limited. However, there have been cases
>>> where
>>> wallets have been hacked into and funds misused and moved into other
>>> accounts.
>>> "Cyber security is not absolute. So, even if we assume that the
>>> wallet-issuing companies are 100 per cent secure, as consumers you are
>>> still
>>> at risk," warns Saket Modi, ethical hacker and CEO of Lucideus Tech, an
>>> IT
>>> risk assessment and digital security services provider that renders
>>> security
>>> solutions to the Government of India, financial institutions and
>>> e-commerce
>>> enterprises. Do bear in mind that your e-wallet is your digital identity
>>> and
>>> you are vulnerable to risks if you are not careful with your
>>> transactions.
>>> "Protecting your identity is as much your responsibility as the wallet
>>> service provider's," says Modi. "If the portal is safe and you lose money
>>> because of your negligence, legally, the wallet company is not liable to
>>> pay
>>> for your losses."
>>> Be cautious with your online transactions "The quantum of online fraud is
>>> very high. So, while your digital wallet offers convenience, you will
>>> need
>>> to exercise caution, as you would with any of your monetary
>>> transactions,"
>>> warns Shrivastava.
>>> "Cyber awareness in our country is considerably low, given the extent to
>>> which we depend on technology," says Karnika Seth, Delhi-based cyber law
>>> expert and advocate, Supreme Court of India, who is also the founding
>>> director of FIRE (Foundation for Institutional Reform & Education), an
>>> NGOworking to spread legal and cyber awareness. "Companies dealing with
>>> sensitive financial information of consumers should use robust techniques
>>> to
>>> guard their data and engage regularly with customers to increase
>>> awareness,"
>>> she adds.
>>> The modus operandi of criminals keeps changing, warns Seth. They catch up
>>> with technology faster than users: By the time users are cautioned about
>>> a
>>> technique used to hack data, fraudsters come up with another method.
>>> Adopt
>>> a
>>> few simple measures to protect yourself. Read all the terms and
>>> conditions
>>> before you sign up. Do not share your passwords or PINs with anyone.
>>> Download apps from an app store and not through random links. Also,
>>> ensure
>>> your smartphone is password-protected.
>>> ROM.COM
>>> Saying "I love you" for the first time is like guessing the Wi-Fi
>>> password
>>> for someone's heart.
>>>
>>> Unified Payments Interface (UPI) FAQ
>>>
>>>
>>> 1. What is UPI?
>>> Unified Payments Interface (UPI) is an instant payment system developed
>>> by
>>> the National Payments Corporation of India (NPCI), an RBI regulated
>>> entity.
>>> UPI is built over the IMPS infrastructure and allows you to instantly
>>> transfer money between any two parties' bank accounts.
>>> 2. What is an UPI-PIN?
>>> UPI-PIN (UPI Personal Identification Number) is a 4-6 digit pass code you
>>> create/set during first time registration with this App .You have to
>>> enter
>>> this UPI-PIN to authorize all bank transactions. If you have already set
>>> up
>>> an UPI-PIN with other UPI Apps you can use the same on BHIM. (Note: Banks
>>> issued MPIN is different from the UPI UPI-PIN, please generate a new
>>> UPI-PIN
>>> in the BHIM app) Note: Please do not share your UPI-PIN with anyone. BHIM
>>> does not store or read your UPI-PIN details and your bank's customer
>>> support
>>> will never ask for it.
>>> 3. What is a Payment Address?
>>> Payment Address is an Address which uniquely identifies a person's bank
>>> a/c.
>>> For instance, the Payment Address for BHIM customers is in the format
>>> xyz@upi. You can just share your Payment Address with anyone to receive
>>> payments (no need for bank account number/ IFSC code, etc.). You can also
>>> send money to anyone by using their Payment Address. Note: Do not share
>>> your
>>> confidential UPI PIN with anyone.
>>> 4. What happens if I enter wrong UPI-PIN during a transaction?
>>> No problem, the app will prompt you to re-enter the correct UPI-PIN. The
>>> maximum number of tries allowed, depends on your bank. Please check with
>>> your bank for details.
>>> 5. I have selected the Bank name to link with UPI but it does not find my
>>> bank a/c.
>>> In such a case, please ensure that the mobile number linked to your bank
>>> account is same as the one verified in BHIM App. If it is not the same,
>>> your
>>> bank accounts will not be fetched by the UPI platform. Also only Savings
>>> and
>>> Current bank accounts are supported by BHIM.
>>> 6. Why is my UPI transaction failing?
>>> UPI transaction can fail due to multiple reasons most likely due to
>>> connectivity issues to the banking system, incorrect Payment Address
>>> entered
>>> or wrong UPI PIN entry. If your transaction fails, please try again. If
>>> it
>>> doesn't work, please contact customer support. Our e-mail :
>>> cont...@npci.org.in 7. How do I pay an online merchant through UPI?
>>> When you shop-online, you can pay through UPI when you see UPI as a
>>> payment
>>> option. On clicking that, you will need to enter your Payment Address
>>> (xyz@upi). Once entered, you will receive a collect request on your BHIM
>>> app. Enter your UPI-PIN here and your payment will be complete. As easy
>>> as
>>> this!
>>> 8. Do money transfers happen on UPI only during banking hours?
>>> All payments are instant and 24/7, regardless of your bank's working
>>> hours!
>>> 9. I have paid for my transaction but not received anything. Why is that?
>>> Once you complete a transaction, you should see a success status on the
>>> BHIM
>>> screen and receive an SMS from your bank. In some cases due to operator
>>> issues it can take longer time. In case you have not received your
>>> confirmation within an hour please contact our customer support at your
>>> bank.
>>>
>>> 10. How can I view my transaction history?
>>> Go to Home Screen ->Transaction History, to view all your past and
>>> pending
>>> transactions.
>>> 11. How is UPI different from IMPS?
>>> UPI is providing additional benefits to IMPS in the following ways:
>>> * Provides for a P2P Pull functionality
>>> * Simplifies Merchant Payments
>>> * Single APP for money transfer
>>> *  Single click two factor authentication
>>>
>>> 12. Does a customer need to register before remitting funds using UPI?
>>> Yes, a customer needs to register with his/her PSP before remitting funds
>>> using UPI and link his accounts 13. Does the customer need to register a
>>> beneficiary before transferring funds through UPI? What details of
>>> beneficiary will be required?
>>> No, registration of Beneficiary is not required for transferring funds
>>> through UPI as the fund would be transferred on the basis of Virtual ID/
>>> Account+IFSC / Mobile No+MMID / Aadhaar Number. (Please check with your
>>> PSP
>>> and Issuing bank with regard to the services enabled on the App).
>>> 14. Does customer need to have a bank account or this can be linked to a
>>> card or wallet?
>>> No, customer cannot link a wallet to UPI, only bank accounts can be
>>> added.
>>> 15. Can I use more than one UPI application on the same mobile if they
>>> are
>>> linked to different bank accounts?
>>> Yes, one can use more than one UPI application on the same mobile and
>>> link
>>> both same as well as different accounts.
>>> 16. Does the beneficiary also have to register for UPI for receiving
>>> funds?
>>> In case of Virtual ID transaction, the beneficiary needs to have a
>>> Virtual
>>> ID and in turn be registered with UPI but in case of Account+ IFSC or
>>> Mobile+ MMID, Aadhaar number, the beneficiary need not be registered for
>>> UPI. (Please check with your PSP and Issuing bank with regard to the
>>> services enabled on the App).
>>> 17. What happens if my mobile phone is lost?
>>> In case of mobile loss, one needs to simply block his mobile number thus
>>> no
>>> transaction can be initiated from the same mobile number which is a part
>>> of
>>> device tracking and at the same time MPIN would be required for any
>>> transaction which is not to be shared with anyone.
>>> 18. Can I link more than one bank account to the same virtual address?
>>> Yes, several bank accounts can be linked to the same virtual address
>>> depending on the functionalities being made available by the respective
>>> PSPs.
>>> 19. What are the different channels for transferring funds using UPI?
>>> The different channels for transferring funds using UPI are:
>>> 1. Transfer through Virtual ID
>>> 2.  Account Number + IFSC
>>> 3.  Mobile Number + MMID
>>> 4.  Aadhaar Number
>>> 5.  Collect / Pull money basis Virtual ID
>>>
>>> 20. What if my account is debited but the transaction does not go
>>> through?
>>>
>>> UPI provides for real time reversals for declines and amount would be
>>> transferred back to the payer account immediately.
>>>
>>> 21. Can I put a stop payment request for funds transferred by UPI?
>>>
>>> No, once the payment is initiated, it cannot be stopped.
>>>
>>> 22. Where do I register a complaint with reference to the UPI
>>> transaction?
>>>
>>> You can also raise your grievance or check status of UPI transaction
>>> through
>>> the UPI App of the participating banks.
>>>
>>> 23. What is the limit of fund transfer using UPI?
>>>
>>> At present, the upper limit per UPI transaction is Rs. 1 Lakh.
>>>
>>> 24. If I change my UPI app will I be required to register again or I can
>>> carry the same virtual address?
>>>
>>> In case of change in UPI App, a person needs to re-register and it
>>> depends
>>> on the PSP whether same virtual ID can be used with necessary checks they
>>> can establish.
>>>
>>> 25. What happens if I forget my pin?
>>>
>>> In case someone forgets the MPIN, he needs to re-generate new PIN using
>>> his
>>> debit card details (last six digit of debit card & Expiry date).
>>>
>>> 26. Will I be able to use UPI after I change my sim or mobile?
>>>
>>> In case of change in sim/mobile/application of the PSP, customer would
>>> require to re-register themselves for UPI.
>>>
>>> 27. Will I be able to use UPI across all Mobile platforms?
>>>
>>> Yes, UPI is available on Android and it will be made available on IOS
>>> soon.
>>> 28. What is the timeline to approve a collect request by a payer?
>>>
>>> The timeline to approve a collect request needs to be defined by the
>>> requester. The default time is 30 min.
>>> 29. In case my mobile is used by another person, will there be any
>>> security
>>> breach?
>>>
>>> In any transaction through UPI, PIN would be required which needs to be
>>> fed
>>> through the mobile at the time of any transaction making it safe and
>>> secured.
>>> 30. My send money transaction is failing, help!
>>>
>>> To avoid transaction failures,
>>> * Ensure that the UPI-PIN is entered correctly.
>>> * If the receiver is not on BHIM choose to pay via IFSC instead of mobile
>>> number.
>>>
>>> 31. What if I change my mobile carrier?
>>>
>>> No problem at all. You can continue using BHIM as usual.
>>> 32. What if I change my handset?
>>>
>>> If you change your handset, you will need to * Download the BHIM app
>>> again
>>> *
>>> Login with your mobile number and password * Allow BHIM to verify you.
>>> This
>>> is for your security. After verification your account will be restored.
>>>
>>> 33. Will you ever auto-deduct payments from my account?
>>>
>>> We will not auto deduct payments from your account.
>>> 34. How are you getting all my bank a/c information?
>>>
>>> This is a feature of the UPI payment platform (built by NPCI- an RBI
>>> regulated entity). The UPI platform retrieves the accounts details linked
>>> with your mobile number in a masked manner i.e. BHIM can't see all the
>>> details. This exchange is done over secure banking networks and we don't
>>> store or ever use it.
>>> 35. What if I lose my phone?
>>>
>>> If you lose your phone, the UPI-PIN required to authorize all transaction
>>> will not be known to any third person and hence they will not be able to
>>> use
>>> BHIM. In addition, please contact our customer support at your bank.
>>> 36. My UPI transaction has failed but my bank account has been debited.
>>>
>>> In case of failures money will be refunded back to your account.
>>> Sometimes
>>> this takes longer than intended. If you do not receive the refund within
>>> 1
>>> hour, please contact customer support at your bank.
>>> 37. How do I set my UPI-PIN with the bank directly?
>>>
>>> You will be able to set your UPI PIN through any other UPI enable Bank
>>> app.
>>>
>>> source: http://www.npci.org.in/UPI_FAQs.aspx
>>>
>>>
>>> ________________________________
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>>
>>
>> --
>> Dr. Mahesh S. Panicker
>> Assistant Professor,
>> Department of Political Science,
>> Lady Shri Ram College for Women,
>> Lajpat Nagar
>> New Delhi 110024
>>
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-- 
Best Regards
  Sadaf Khan
Lateral Recruitment Intern
Ernst & Young Services Private Limited

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