Hi I too was wondering over the issue as after clicking on log out it
never logged out instead it remained in the same page and on
navigating through the entire page somewhere it prompted to rate its
new interface.
So just try pressing the hot key 'b' for button and press on the
'close' button on the page that prompts to rate the interface...
Hope this may be your issue...


On 1/15/18, mukesh jain <mukesh.jai...@gmail.com> wrote:
> Hello,
> This is the mail regarding accessibility of SBI Net Banking. Recently,
> SBI has introduced new interface in the personal login of its Net
> Banking. I am facing some serious concerns while making use of many
> options. I think SBI has lack in addressing accessibility issues for
> its screen reader users. amongst several hurdles, one greatest
> challenge is to click on logout option after finishing the work.
>
> previously, after clicking on this otion logout, we were easily
> directed to logout confirmation page but now despite clicking on
> logout option, nothing happens. previously, we also had the chance of
> using many access keys for logout, profile, etc but now all these
> access keys has been taken up.
>
> I am using jaws 18 with window8 on my laptop. so does anyone has the
> solution for this problem?
> kindly advise.
> thanking you in anticipation,
> regards,
> mukesh
>
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