Pranav,

Please whats app your contact, I haven’t played with virtual cards much, so 
will call you from there in case of issues. Mobile: 9892622230.

Sent from my iPhone

> On 22-Jun-2018, at 6:19 AM, Pranav Lal <pranav....@gmail.com> wrote:
> 
> If i generate a virtual credit card using net safe, the generated card is 
> shown as an image and is inaccessible. I have to go the card history feature 
> to find details about my virtual card. I do not know if their netsafe app is 
> accessible on any platform. 
> The pdf forms in their customer center are not true forms so are hard to 
> fill. 
> In phone banking, i need to validate my credit card if i call from a phone 
> that is not registered. The ivr timesout too quickly such that entering the 
> digits is a pain.
> Pranav
> 
>> On 21-Jun-2018, at 10:52 PM, Amar Jain <amarj...@amarjain.com> wrote:
>> 
>> Noted Alok. Have you got yourself their braille enabled debit card? HDFC has 
>> many, but it only works with those cards.
>> 
>> Thank you.
>> 
>> Regards,
>> Amar Jain
>> 
>> Sent from my iPhone
>> 
>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <alok.li...@gmail.com> wrote:
>>> 
>>> Hi  Amar,
>>> When we try to download historical statements, i.e. any statement older 
>>> than six months, it asks for a captcha text to be entered. This captcha 
>>> does not have any audio option as well. Of course this feature is reached 
>>> after login, so need for a captcha at that stage does not sound very 
>>> logical. I have been using HDFC net  banking for many years now and this 
>>> post-login captcha was not there earlier.
>>> 
>>> When we try to view tax credit statement through net banking, it asks for 
>>> captcha text to be entered. This is also after login, so not very logical. 
>>> Also, once the user is redirected to  traces website, there is one more 
>>> captcha to deal with anyway.
>>> 
>>> Another  issue that comes  up at times when I visit the branch is that in 
>>> case of signature mismatch they say that their system does not display the 
>>> photograph of the account holder, so it is difficult for them to verify. 
>>> This  is the case when people at the branch know me well enough. They 
>>> eventually do the work after some persuasion but the need to persuade 
>>> frequently is anyway there. If their system does not display the photograph 
>>> of the account holder, it is worth considering  having it there. This is 
>>> based on the information provided by a branch official.
>>> 
>>> More and  more ATMs are now becoming talking ATMs. I  have noticed that 
>>> many SBI, ICICI, and other bank ATMs have become widely accessible. 
>>> However, HDFC Bank seems to be lagging on that front.
>>> 
>>> Thanks.
>>> Alok
>>> 
>>> -----Original Message-----
>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
>>> Of Amar Jain
>>> Sent: 21 June 2018 19:21
>>> To: accessindia@accessindia.org.in
>>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend
>>> 
>>> Dear All,
>>> 
>>> I have a meeting early next week with senior people of the bank. List down 
>>> all specific challenges attached to disabilities vs. products and services 
>>> of the bank. This needs to happen by Sunday.
>>> 
>>> Regards,
>>> Amar Jain
>>> 
>>> Sent from my iPhone
>>> 
>>> 
>>> 
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