I am taking that up with them Alok. Sent from my iPhone
> On 22-Jun-2018, at 3:47 PM, Alok Kaushik <alok.li...@gmail.com> wrote: > > Hi Amar, > Thanks for the details. Will try it out. > > Just one more thought about talking ATMs based on Braille debit cards. This > limits accessibility of ATMs to selected HDFC Bank customers only. Whereas, > in a more general approach, in which accessibility mode is activated by > plugging in the earphones, it becomes accessible to any user, be he/ she from > any bank. > > Thanks. > Alok > > > -----Original Message----- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 22 June 2018 08:22 > To: AccessIndia: a list for discussing accessibility and issues concerning > the disabled. > Subject: Re: [AI] HDFC Bank customers: list your challenges by this weekend > > Hi Alok, > > Some of what you are saying needs to be fought. > > Even if you use signature, why don’t you submit a form for Braille enabled > debit card? I have for instance a JP World debit card and a Braille enabled > debit card. > > I can only tell you that I won’t let them put any nonsensical restriction on > your account. To add to your comfort, write to: > > aditya.p...@hdfcbank.com; > kmistry....@hdfcbank.com > > Copy me. And say that you are told of these issues and you want both cards. > It will solve your problem. While applying, in the product code, use MDVI1. > > Remember to keep both cards active from limits and international perspective. > > Regards, > Amar Jain > > Sent from my iPhone > >> On 22-Jun-2018, at 6:18 AM, Alok Kaushik <alok.li...@gmail.com> wrote: >> >> Hi Amar, >> I have not yet got their Braille debit card. If you are aware, can you let >> me know about the following points. >> >> 1. Can Braille enabled card be used whether we have signature or thumb >> impression in the account details? I was told that if I use thumb >> impression, I will be restricted to use banking from my home branch and >> not from any other branch. >> 2. Does this put any restriction or reluctance on part of the bank to >> extend all the banking services? >> 3. Does Braille debit card help in any kind of verification at the branch, >> and avoid issues related to signature mismatch? >> >> Thanks. >> Alok >> >> >> -----Original Message----- >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >> Behalf Of Amar Jain >> Sent: 21 June 2018 22:53 >> To: AccessIndia: a list for discussing accessibility and issues concerning >> the disabled. >> Subject: Re: [AI] HDFC Bank customers: list your challenges by this >> weekend >> >> Noted Alok. Have you got yourself their braille enabled debit card? HDFC has >> many, but it only works with those cards. >> >> Thank you. >> >> Regards, >> Amar Jain >> >> Sent from my iPhone >> >>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <alok.li...@gmail.com> wrote: >>> >>> Hi Amar, >>> When we try to download historical statements, i.e. any statement older >>> than six months, it asks for a captcha text to be entered. This captcha >>> does not have any audio option as well. Of course this feature is reached >>> after login, so need for a captcha at that stage does not sound very >>> logical. I have been using HDFC net banking for many years now and this >>> post-login captcha was not there earlier. >>> >>> When we try to view tax credit statement through net banking, it asks for >>> captcha text to be entered. This is also after login, so not very logical. >>> Also, once the user is redirected to traces website, there is one more >>> captcha to deal with anyway. >>> >>> Another issue that comes up at times when I visit the branch is that in >>> case of signature mismatch they say that their system does not display the >>> photograph of the account holder, so it is difficult for them to verify. >>> This is the case when people at the branch know me well enough. They >>> eventually do the work after some persuasion but the need to persuade >>> frequently is anyway there. If their system does not display the photograph >>> of the account holder, it is worth considering having it there. This is >>> based on the information provided by a branch official. >>> >>> More and more ATMs are now becoming talking ATMs. I have noticed that >>> many SBI, ICICI, and other bank ATMs have become widely accessible. >>> However, HDFC Bank seems to be lagging on that front. >>> >>> Thanks. >>> Alok >>> >>> -----Original Message----- >>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On >>> Behalf Of Amar Jain >>> Sent: 21 June 2018 19:21 >>> To: accessindia@accessindia.org.in >>> Subject: [AI] HDFC Bank customers: list your challenges by this >>> weekend >>> >>> Dear All, >>> >>> I have a meeting early next week with senior people of the bank. List down >>> all specific challenges attached to disabilities vs. products and services >>> of the bank. This needs to happen by Sunday. >>> >>> Regards, >>> Amar Jain >>> >>> Sent from my iPhone >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.or >>> g >>> .in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>> of the person sending the mail and AI in no way relates itself to its >>> veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >>> >>> >>> >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.or >>> g >>> .in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>> of the person sending the mail and AI in no way relates itself to its >>> veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the mails >>> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org >> .in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. 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AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
