hi.

just uninstall NVDA from your PC and try reinstalling the latest
version of NVDA. you can get the latest NVDA from either from NV
access website or ninite.com. hope this helps you to some extent.

Thank you. Shivasuresh

On 7/17/18, Sanchit Katiyar <sanchitkatiya...@gmail.com> wrote:
> Dear friends,
>
> I am unable to update my NVDA version 15.3 to the latest one i.e.
> 18.2.1. I am using a laptop of HP with Windows 10 (64 bit) single
> language home edition. Actually I formatted my laptop a few days ago.
> I did not have the latest NVDA version at that time so I installed the
> older version i.e. 15.3. now when I am trying to update it, it is
> saying “file is in use, the installation is unable to remove or
> override a file. Another copy of NVDA may be running on the other
> logged on account. Please make sure that all copies of NVDA are shut
> down and run the installation again”.
>
> In fact, I have only one user account in my computer. I have tried to
> directly run the installation file after removing the previous version
> but it is still giving the above mentioned message.
>
> Please suggest me the way to update NVDA to the latest version.
>
> --
> Best regards,
> Sanchit Katiyar
>
> Email:
> sanchitkatiya...@gmail.com
>
> Mobile Number:
> +91 9013816320
>
>
>
>
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-- 
thank you and warm regards.
shivasuresh.
reach me through the following means
mobile no. 9550437181.
e- mail I D sivasureshka...@gmail.com
skype I D sivasuresh.katta
hyderabad




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