no worries sir,
just navigate "C:\Users\YourUserName\AppData\Roaming"  and check for
the folder nvda  exists, if yes, then delete the folder and restart
the pc and try it


On 7/17/18, Sanchit Katiyar <sanchitkatiya...@gmail.com> wrote:
> Hello shankar sir,
>
> I have downloaded the tool that you recommended. the tool is very good
> but unable to find any file related to NVDA even the NVDA is installed
> on my computer. I think something is wrong with my computer.
>
> On 7/17/18, Sanchit Katiyar <sanchitkatiya...@gmail.com> wrote:
>> On 7/17/18, shankar shan <shankarsai...@gmail.com> wrote:
>>> Hi sir,
>>>
>>> Download the Microsoft Install Uninstall Troubleshooter from the
>>> following URL:
>>> https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
>>> once the MicrosoftProgram_Install_and_Uninstall.meta file got
>>> downloaded,  lonch the file and tab to the next button, and press
>>> space or enter.
>>> in the next screen, you may see the 2 options like, problem with
>>> instalation and problem with uninstalation.
>>> tab to the problem with uninstalation and press space or enter key.
>>> in the next screen,
>>> Look for references to any n v d a product. If one is found, select it
>>> and remove it.
>>> Unfortunately, the troubleshooter will close after removing each item,
>>> so repeat the process of running the troubleshooter and removing
>>> Freedom Scientific components until none remain.
>>>
>>> once, all the components from the n v d a got uninstalled, restart
>>> your pc and try installing the downloaded copy of n v d a.
>>>
>>> this may  not the exact solution, but, give it a try.
>>>
>>>
>>>
>>> On 7/17/18, Siva Suresh <sivasureshka...@gmail.com> wrote:
>>>> hi.
>>>>
>>>> just uninstall NVDA from your PC and try reinstalling the latest
>>>> version of NVDA. you can get the latest NVDA from either from NV
>>>> access website or ninite.com. hope this helps you to some extent.
>>>>
>>>> Thank you. Shivasuresh
>>>>
>>>> On 7/17/18, Sanchit Katiyar <sanchitkatiya...@gmail.com> wrote:
>>>>> Dear friends,
>>>>>
>>>>> I am unable to update my NVDA version 15.3 to the latest one i.e.
>>>>> 18.2.1. I am using a laptop of HP with Windows 10 (64 bit) single
>>>>> language home edition. Actually I formatted my laptop a few days ago.
>>>>> I did not have the latest NVDA version at that time so I installed the
>>>>> older version i.e. 15.3. now when I am trying to update it, it is
>>>>> saying “file is in use, the installation is unable to remove or
>>>>> override a file. Another copy of NVDA may be running on the other
>>>>> logged on account. Please make sure that all copies of NVDA are shut
>>>>> down and run the installation again”.
>>>>>
>>>>> In fact, I have only one user account in my computer. I have tried to
>>>>> directly run the installation file after removing the previous version
>>>>> but it is still giving the above mentioned message.
>>>>>
>>>>> Please suggest me the way to update NVDA to the latest version.
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Sanchit Katiyar
>>>>>
>>>>> Email:
>>>>> sanchitkatiya...@gmail.com
>>>>>
>>>>> Mobile Number:
>>>>> +91 9013816320
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Search for old postings at:
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>>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking
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>>>>
>>>>
>>>> --
>>>> thank you and warm regards.
>>>> shivasuresh.
>>>> reach me through the following means
>>>> mobile no. 9550437181.
>>>> e- mail I D sivasureshka...@gmail.com
>>>> skype I D sivasuresh.katta
>>>> hyderabad
>>>>
>>>>
>>>>
>>>>
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>>>
>>>
>>> --
>>> Thanks and regards,
>>> Shankar.C
>>> Mobile/ whatsapp: +91- 7795927572.
>>> email: shankarsai...@gmail.com
>>> skype: shankar.a
>>> *****
>>> Senior Accessibility tester at Cerner health care solutions, bangalore.
>>> *****
>>>
>>>
>>>
>>>
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>>
>>
>> --
>> Best regards,
>> Sanchit Katiyar
>>
>> Email:
>> sanchitkatiya...@gmail.com
>>
>> Mobile Number:
>> +91 9013816320
>>
>
>
> --
> Best regards,
> Sanchit Katiyar
>
> Email:
> sanchitkatiya...@gmail.com
>
> Mobile Number:
> +91 9013816320
>
>
>
>
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-- 
Thanks and regards,
Shankar.C
Mobile/ whatsapp: +91- 7795927572.
email: shankarsai...@gmail.com
skype: shankar.a
*****
Senior Accessibility tester at Cerner health care solutions, bangalore.
*****




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