This is most certainly an automated reply. I wonder if they even have
people read these emails. I wouldn't be surprised if they have
automated this, involving people only when they identify certain
keywords in the request.

On 9/21/18, Abhisar Waghmare <abhisa...@gmail.com> wrote:
> I doubt they even know what accessibility actually means for a visually
> impaired person
>
> Here is a reply from their officer
>
>
>
>
>
> Dear Customer,
>
> We are unable to work on your request with the provided details. Request you
> to share more details of the issue. If you have any issue related to any
> particular transaction, kindly do share the transaction id or order id .
>
> Regards,
> ?Paytm Grievance Officer
>
>
>
> ref:_00D28dppr._5000K1OgEV2:ref
>
> Best Regards-
> Abhisar
>
>
>> On 21-Sep-2018, at 20:14, Balaji Varadarajan
>> <hello.balajivaradara...@gmail.com> wrote:
>>
>> Hi Avee,
>>
>> In case of Ola, we were fortunate to have someone who could empathise
>> with us. I am not sure whom we could reach out to in PayTM. I had been
>> following up with them for quite sometime and the last response that I
>> received from them is as follows. I had told them about the issues
>> that IOS and Android VI users were facing with their app.
>>
>> Dear Customer,
>>
>> This is with reference to your query raised regarding Talk-back
>> feature with Paytm app.
>>
>> At the moment, this feature is not available. We cannot comment on
>> the future development but we will keep your suggestion. We appreciate
>> for your valuable feedback.
>>
>> If you have any other queries, please reach out to us.
>>
>> Regards,
>> Paytm Grievance Officer
>>
>> Thanks,
>> Balaji
>>
>>> On 9/21/18, Kanchan Pamnani <kanchanpamn...@gmail.com> wrote:
>>> And against RBI which is the regulatory authority.
>>>
>>>
>>> -----Original Message-----
>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>> Behalf
>>> Of Dhananjay Bhole
>>> Sent: 21 September 2018 16:07
>>> To: AccessIndia: a list for discussing accessibility and issues
>>> concerning
>>> the disabled.
>>> Subject: Re: [AI] Strict actions against Paytm
>>>
>>> Hello Abhisar,
>>>
>>> You can file a petition in court against Paytm and other such service
>>> providers for non compliance of their apps and websites.
>>>
>>> Regards
>>>> On 9/21/18, Abhisar Waghmare <abhisa...@gmail.com> wrote:
>>>> Dear AI mates,
>>>> Its been very long now and accessibility of Paytm iOS app is getting
>>>> worse update by update.
>>>> Paytm is not coming above its pathetic accessibility.
>>>> What are the possible strict actions that can be taken against Paytm
>>>> so that no matter what Paytm doesnt neglect our community in the
>>>> future.?
>>>>
>>>> Best Regards-
>>>> Abhisar
>>>>
>>>>
>>>>
>>>>
>>>>
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>>>>
>>>
>>>
>>> --
>>>
>>> Dhananjay Bhole,
>>> Cell: +919850123212
>>> LinkedIn profile: https://in.linkedin.com/in/dhananjay-bhole
>>>
>>>
>>>
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>>
>>
>>
>>
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-- 
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+1-(510) 766-3419
linkedin.com/in/kartiksawhney/




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