Here’s the latest update from Paytm’s  grievance officer

Hi Abhisar,

In this regard we wish to inform that we have taken your feedback and passed on 
the same to our product development team. They are presently working on the 
same but at the moment, we do not have any confirm timeline. We appreciate your 
cooperation with us and look forward to your feedback and suggestions in the 
future too.

Regards,
Paytm Grievance Officer
ref:_00D28dppr._5000K1PNvU1:ref

Best Regards-
Abhisar


> On 29-Sep-2018, at 14:35, Kanchan Pamnani <kanchanpamn...@gmail.com> wrote:
> 
> Abhisar
> Good! 
> Now thank them for their mail and ask them how soon will they try to come up
> with solutions. 
> Then follow up regularly. 
> Best wishes 
> Kanchan  
> 
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
> Of Abhisar Waghmare
> Sent: 29 September 2018 08:10
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] Strict actions against Paytm
> 
> Here is a update. 
> 
> 
> Hi Abhisar,
> 
> This email is in response to the issues raised by you with regards to
> visually impaired users.
> 
> In this regard we wish to inform that presently we are providing various
> financial services through Paytm app, PPBL branch at Noida, U.P and
> thousands of business correspondents spread across India. For visually
> impaired users we are providing assisted services for KYC, account opening,
> cash deposit and withdrawal at our Noida branch of Paytm payments bank ltd.
> 
> 
> With regards to improvements in our app we are glad to accept your feedback
> and our team will try and come up with solutions to serve visually impaired
> users.
> 
> Regards,
> Paytm Grievance Officer
> 
> Best Regards-
> Abhisar
> 
> 
>> On 24-Sep-2018, at 11:38, Asudani, Rajesh <rajeshasud...@rbi.org.in>
> wrote:
>> 
>> And against RBI which is the regulatory authority.
>> 
>> HAHAHA.
>> 
>> -----Original Message-----
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
>> Behalf Of Kanchan Pamnani
>> Sent: 21 September 2018 20:04
>> To: 'AccessIndia: a list for discussing accessibility and issues 
>> concerning the disabled.' <accessindia@accessindia.org.in>
>> Subject: Re: [AI] Strict actions against Paytm
>> 
>> And against RBI which is the regulatory authority.
>> 
>> 
>> -----Original Message-----
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
>> Behalf Of Dhananjay Bhole
>> Sent: 21 September 2018 16:07
>> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
>> Subject: Re: [AI] Strict actions against Paytm
>> 
>> Hello Abhisar,
>> 
>> You can file a petition in court against Paytm and other such service
> providers for non compliance of their apps and websites.
>> 
>> Regards
>>> On 9/21/18, Abhisar Waghmare <abhisa...@gmail.com> wrote:
>>> Dear AI mates,
>>> Its been very long now and accessibility of Paytm iOS app is getting 
>>> worse update by update.
>>> Paytm is not coming above its pathetic accessibility.
>>> What are the possible strict actions that can be taken against Paytm 
>>> so that no matter what Paytm doesnt neglect our community in the future.?
>>> 
>>> Best Regards-
>>> Abhisar
>>> 
>>> 
>>> 
>>> 
>>> 
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>> 
>> 
>> --
>> 
>> Dhananjay Bhole,
>> Cell: +919850123212
>> LinkedIn profile: https://in.linkedin.com/in/dhananjay-bhole
>> 
>> 
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