Hi Send an email to the manager on the official ID. Let the manager put in writing why he is not providing all the services. In case he does not respond, do send a couple of reminder mails and later you can lodge a complaint with Banking Ombudsman of RBI.
It is necessary to have it documented. Harish -----Original Message----- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of shanka...@tech-accessibility.in Sent: Monday, March 25, 2019 3:13 PM To: 'AccessIndia: a list for discussing accessibility and issues concerning the disabled.' <accessindia@accessindia.org.in> Subject: Re: [AI] query on icici salary account. Hi sir, thanks for the quick and prompt response. Personally visited the branch and shown the sirculars from the Indian banks associations and reserve bank of india. But, we failed to convince him. -----Original Message----- From: AccessIndia <accessindia-boun...@accessindia.org.in> On Behalf Of Amit Bhatt Sent: Monday, March 25, 2019 2:58 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. <accessindia@accessindia.org.in> Subject: Re: [AI] query on icici salary account. Geting in touch with Customercare of any bank in this regard would not be of any help. Ask your friend to visit the base branch to resolve the issue and produce all the relevant circulars in front of the senior officials. If the problem still persists, do contact me and we will solve this issue. Warm Regards, Amit Bhatt Moderator - SayEverything, an open discussion forum for persons with disabilities https://lists.sayeverything.noclick_org/mailman/listinfo/sayeverything Techpedia India, A Technical discussion Board in India https://lists.sayeverything.noclick_org/mailman/listinfo/techpediaindia www.sayeverything.noclick_org Head - Banking Wing, National Federation of the Blind www.nfbindia.noclick_org Ast Manager - United Bank of India www.unitedbankofindia.noclick_com Mob: +91-9560175887 "A player that makes a team great is more valuable than a great player" ----- Original Message ----- From: <shanka...@tech-accessibility.in> To: "'AccessIndia: a list for discussing accessibility and issues concerning the disabled.'" <accessindia@accessindia.org.in> Sent: Monday, March 25, 2019 2:45 PM Subject: [AI] query on icici salary account. > Friends, Greetings. > > I am writing this mail on behalf of my friend. > > 1 of my friend is working for private company and, after long > struggle, he got the account with the icici bank. > > Now the problem is, he is unable to get the kit. > > I personally spoke to the concern person and shown the circular from > the reserve bank of India. But, we failed to get the facilities such > as debit card, net banking and so on. > > The bank officials are saying him to withdraw the money with the help > of the bank manager all the time. Also, we tried to contact the > customer care to speak on this issue. But, when we called the customer > care, the I v r system asking us to input the debit card number to > proceed for further. > > Also, Almost his 3 months salary got credited with the icici account > and, now he is unable to draw the money. > > I kindly request the list members to suggest some alternative way to > solve this issue. > > > > > > > > > > > Search for old postings at: > http://www.mail-archive.noclick_com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.noclick_in/mailman/listinfo/accessindia_accessi > ndia.org > .in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > Search for old postings at: http://www.mail-archive.noclick_com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.noclick_in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.noclick_com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.noclick_in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. ________________________________ Caution: The Reserve Bank of India never sends mails, SMSs or makes calls asking for personal information such as your bank account details, passwords, etc. It never keeps or offers funds to anyone. Please do not respond in any manner to such offers, however official or attractive they may look. Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
