Hi all, Hope all are fine . Since last week state bank of india ATM'S are throwing transaction error when i withdraw cash through there machines with help of there in built speech assistance . Speech assistance is working fine in all menus but after following all steps for cash withdrawal finally in the end no cash comes out and a verbal message of transaction error is reported.
I tried withdrawing money with help of sighted assistance and didnt face any issue as the machine is working absolutely fine for sighted persons. I tried about 4 SBI ATM's in our locality all facing same issue for blind and working good for sighted so please anyone tell is there any software issue with the speech assistance in bankATM or due to the upgradation of there ATM machines i am facing this issue, as earlier we have to insert the card in the slot and remove but now the card gets locked in the given slot in the new ATM machines deployed about 15 days back in our city. All people working in state bank would be of great help in this regard. This inaccessibility issue should be immediately escalated to the management . Thanks Avee Gupta 9406862456 Celebrating Global accessibility Awareness day- May 16 2019 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
