Inform this to the nearest Branch of the concerned Bank. And follow it
up. Hope they fix the issue soon.


On 5/17/19, Avee Gupta <guptaave...@gmail.com> wrote:
> Hi all,
> Hope all are fine .
> Since last week state bank of india ATM'S are throwing transaction
> error when i withdraw cash through there machines with help of there
> in built speech assistance .
> Speech assistance is working fine in all menus but after following all
> steps for cash withdrawal finally in the end no cash comes out and a
> verbal message of transaction error is reported.
>
> I tried withdrawing money with help of sighted assistance and didnt
> face any issue as the machine is working absolutely fine for sighted
> persons.
> I tried about 4 SBI ATM's  in our locality all facing same issue for
> blind and working good for sighted  so please anyone tell is there any
> software issue with the speech assistance in bankATM  or due to the
> upgradation of there ATM machines i am facing this issue, as earlier
> we have to insert the card in the slot and remove but now the card
> gets locked in the given slot in the new ATM machines deployed about
> 15 days back in our city.
> All people working in state bank would be of great help in this regard.
> This inaccessibility issue should be immediately escalated to the management
> .
>
> Thanks
> Avee Gupta
> 9406862456
>
> Celebrating Global accessibility Awareness day- May 16 2019
>
>
>
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-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU

Celebrating Global accessibility Awareness day- May 16 2019



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