Hi I too face similar issue... I can read well PDF docs with Jaws 18
and NVDA but it is not read by Jaws 19...
Is there to do anything with Jaws settings?
Do other JAWS 19 users face similar issue?

I face this issue even in unprotected docs too...
Thanking you,


On 5/26/19, Vikas Kapoor <dl.vi...@gmail.com> wrote:
> Shyam, using the pdf restriction remover is  very simple. Once you install
> this piece of software, you don't have to do anything extra. Just locate
> your cursor on any pdf file and press the application key, the very first of
>
> 2nd option will be "Remove Restrictions" and press the enter key, and, once
>
> it removes all restrictions, it will prompt you to open the file. After
> applying this there will be two copies of the same file, the original one,
> and the one it created with all restrictions removed. You can choose to keep
>
> or not to keep the original file. (Please note it may ask for a password if
>
> the file is password protected). The software will cost you around $9.9. The
>
> direct link to visit the site and download the same is given below.
> http://www.a-pdf.com/security/restrictions_remover.htm
> Thanks.
> ----- Original Message -----
> From: "Shyam Sunder Singh" <shyam0...@gmail.com>
> To: "'AccessIndia: a list for discussing accessibility and issues concerning
>
> the disabled.'" <accessindia@accessindia.org.in>
> Sent: Sunday, May 26, 2019 9:24 PM
> Subject: Re: [AI] issues facing with JAWS19 while reading pdf files
>
>
>> Hello Vikas Ji,
>> From where we can get PDF Security Remover and what's its cost?
>> Please, tell me the procedure of using this software.
>>
>>
>> Shyam Sunder Singh
>> Mobile: 8527193815
>> Skype: shyam0542
>>
>> -----Original Message-----
>> From: AccessIndia <accessindia-boun...@accessindia.org.in> On Behalf Of
>> Vikas Kapoor
>> Sent: Sunday, May 26, 2019 8:42 PM
>> To: amarj...@amarjain.com; AccessIndia: a list for discussing
>> accessibility
>> and issues concerning the disabled. <accessindia@accessindia.org.in>
>> Subject: Re: [AI] issues facing with JAWS19 while reading pdf files
>>
>> Please take the note, If the document itself is protected, JAWS in any
>> case
>> will not read it. These days, this has become a latest trend with most of
>> the card statements, bank statements, bills and other statements are
>> protected before they are sent to the recipients. Even the LalPath lab
>> creates all your reports in a secured way. I've been facing this issue for
>>
>> a
>> logn time and installed PDF security remover on my system, which has the
>> ability to remove all restrictions and this makes all documents
>> accessible
>> for screen readers. This is the only work around to be able to cope with
>> this kind of problem as of now.
>> ----- Original Message -----
>> From: "Amar Jain" <amarj...@amarjain.com>
>> To: "'AccessIndia: a list for discussing accessibility and issues
>> concerning
>> the disabled.'" <accessindia@accessindia.org.in>
>> Sent: Sunday, May 26, 2019 12:24 PM
>> Subject: Re: [AI] issues facing with JAWS19 while reading pdf files
>>
>>
>>> Vikas-unfortunately even that does not solve the problem. I am running
>>> Jaws
>>> 2019 latest, and have been facing this issue from a couple of builds.
>>>
>>> Folks at Adobe keep shooting the gun at each other. Mostly they say it
>>> is a screen reader issue, and if you manage to convince them, then
>>> they say it is a PDF creation issue as the author does not follow
>>> accessibility practices.
>>> Little do they own realize that majority of their functions in many
>>> products themselves are inaccessible.
>>> -----Original Message-----
>>> From: AccessIndia <accessindia-boun...@accessindia.org.in> On Behalf
>>> Of Vikas Kapoor
>>> Sent: Friday, May 24, 2019 10:48 PM
>>> To: AccessIndia: a list for discussing accessibility and issues
>>> concerning the disabled. <accessindia@accessindia.org.in>
>>> Subject: Re: [AI] issues facing with JAWS19 while reading pdf files
>>>
>>> Open Adobe (whichever version you have), in the edit submenu, go to
>>> preferences, choose Security (Enhance), uncheck the first box which
>>> says enable protected mode at startup, your problem may be solved...
>>>  ----- Original Message -----
>>>  From: Jeegar Pithava
>>>  To: accessindia@accessindia.org.in
>>>  Sent: Friday, May 24, 2019 8:56 PM
>>>  Subject: [AI] issues facing with JAWS19 while reading pdf files
>>>
>>>
>>>  Dear Members,
>>>
>>>
>>>
>>>  As stated above I am not able to read even simple text pdf file by
>>> using  jaws 19, earlier in jaws 18th it was working well. Jaws reads
>>> blank  blank in all the files i am having. it is dificult to each time
>>> activating OCR function. kindly guide what can i do?
>>>
>>>  I am seeking emediate solution.
>>>
>>>  please help me
>>>
>>>
>>>
>>>
>>>
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