Certainly these banks are covered. One has to launch a complaint with the bank. However one can use RBI’s complaint management system.
Regards, Amar Jain Sent from my iPhone > On 02-Feb-2021, at 12:54 PM, gajendra <vyasgajen...@gmail.com> wrote: > > > i like to know , should complain to bank itself or r b i ? > ----- Original Message ----- > From: Amar Jain > To: accessindia@accessindia.org.in > Sent: Tuesday, February 02, 2021 12:20 PM > Subject: [AI] RBI mandates annual disclosure of complaints for Pension and > facilities for senior citizens/differently abled > > Hi list, > > > > I am happy to share that RBI has considered one of our suggestion as part of > disclosure framework on complaints for banks, which forms part of annual > report. > > > > As part of this framework, a banking company will be required to disclose > complaints relating to Each bank if one of the grounds is 'Pension and > facilities for senior citizens/differently abled'. But... Here is the catch. > This should fall within top five grounds of complaint to form part of annual > report. > > > > Having said that, it is a good step, as any data collected on this ground > will also form part of supervisory review and may lead to stricter review in > case a bank is found to be receiving many complaints on these grounds. > > > > This forms part of the circular dated January 27, 2021 and is currently only > applicable to Scheduled Commercial Banks (excluding RRBs). > > > > Regards, > > Amar Jain > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > Celebrating Louis Braille birthday Jan 4 > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2cfd3cff98d304d0276cd04a0c488a9d%40amarjain.com. > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > Celebrating Louis Braille birthday Jan 4 > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/007701d6f934%245f80a3d0%240301a8c0%40UserPC. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ Celebrating Louis Braille birthday Jan 4 --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/3806AC07-73CB-456F-A785-25C0EF993B2D%40amarjain.com.
