We had a hearing just now. I am copying below some of the problems that I had shared last week-please recheck if anything is better than it was.
Blind user 1 "As I validated my return form and clicked 'Pay Now', I selected other banks, that is, the second option. In the second option, I found my bank and clicked on 'submit'. I was taken to NSDL site which had a captcha before I could I continue. There was no voice captcha or text captcha available or any other option. Hence I had to take assistance" Blind user 2 "I need to download an old return which I cannot download at all" Blind user 3 "1. The selection in combo box and list boxes is not readable once you have selected the desired option. 2. The text around input fields like radio buttons is not properly marked up which leaves user confused around how to select appropriate radio buttons and other input fields. 3. The login section especially login button is indeed difficult to find for people with low vision as the relevant accessibility standards are not complied with." Blind user 4 "I was trying to file a revised return. I had to put in the acknowledgement number and date. The date field said read only. But I know, the date is to be inserted. Maybe it should have been autofilled. Anyway, I tried it several ways, using jaws cursor, turning the virtual cursor off and also trying different zoom levels. But it did not work." Blind user 5 "I have submitted three returns for my friends. Every time, when I eVerify, there is a check box to approve the declaration. This checkbox is inaccessible with jaws. By trial and error, I get the checkbox and after getting it, I have to perform enter pass through command by pressing insert plus 3. Then only I am able to activate this checkbox" Blind user 6 "traces where we have to download form 26AS from, is still holding captcha. Secondly, if one chooses to deposit the tax amount via internet banking, some banks offer captcha. So, now the problem lies with external sites like traces, NSDL etc." 6th September 2022 Hello madam, There are so many high severities fastpass bugs. Can you ask developers to run Microsoft Accessibility insights tool on each page and check? Fastpass bugs may cause accessibility issues for the screen reader users. It can be downloaded from here: https://accessibilityinsights.io/ Who is willing to do a simulated ITR1 and ITR 4with the Income Tax team. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/002d01d8c1e4%245c55c9e0%2415015da0%24%40gmail.com.
