Amar, Just to add to Harish Sir, the new digital accessibility standard from Bureau of Indian Standard has published and same is going to be notify by MSJE. This is completely based on WCAG2.1 and EN... standard. This also clearly specifies that as technology is evolving standard needs to be revised every 3 years. I don't know whether this would help legally but this what we heard is going to be mandatory from Meity. Thanks and regards Asif
On 9/15/22, Harish Kotian <[email protected]> wrote: > Hi Amar > > Regarding this: > > <hk> is more legal in nature, which is to say that current Indian > standards only restrict testing with NVDA which we can work around. > > </hk> > > > What is the basis of the above statement that current Indian standards > only restrict testing with NVDA > > > From where did this restriction come from? It is important to > understand it to move forward. We need not go by the vendor statement > until and unless there is a basis to it and that the testing tool may be > one of them and not a particular tool exclusively. > > I am very doubtful that NVDA is the only screenreader to test with. > > If they follow the guidelines meticulously, then it will work with any > access technology. > > > If they have chosen a wrong an appropriate technology then it is their > stupidity. They are a technology company and definitely they need to > understand the pro's and con's of the technology. These guidelines are > evolving and that these guidelines have been around in some form or the > other. If they plead ignorance, then they should pay for their folly. > > > Sometimes screen reader's provide either natively or through ad don > functionality more information to the user than what they are expected > to. Therefore, use of a particular screen reader cannot be prescribed. > > > It should be strongly argued, that, an application is either compliant > or non compliant. If they are not, they should be treated as defaulters > and appropriate penalty should be imposed. If the cost of non compliance > is a deterrent, then they will not resort to short cut strategy of > fixing only those issues that someone complaints rather they will move > to detailed testing on entire functionality. > > > Harish > > > > > On 14/09/2022 11:42, Amar Jain wrote: >> Dear all, >> >> We have a case going on for inaccessibility of our tax submission >> portal. The vendor is Infosys, and the problem is that only those >> issues that we are highlighting are getting resolved and comprehensive >> audit is not being done due to commercial reasons. >> >> Further, there seems to be hard coding for NVDA, as the portal is >> reasonably functional with NVDA and not with Jaws. The lack of audit >> is also leaving behind persons with other disabilities. >> >> The argument of the vendor is that it is because of the architecture >> of the portal which is why NVDA will be the only screen reader which >> should be used for maximum functionality. Second argument is more >> legal in nature, which is to say that current Indian standards only >> restrict testing with NVDA which we can work around. >> >> We need to prove to the Court that a comprehensive WCAG conformance is >> technology independent and irrespective of the technology that people >> use, a comprehensive conformance will ensure widest accessibility >> possible. >> >> Is there any document which backs-up this statement and is there any >> precedent where comprehensive audit has been asked by way of a court >> order? >> >> In nutshell, I need to convince the court that a comprehensive audit >> is the only way to go, and a comprehensive conformance to WCAG will >> not produce different results with different technologies in terms of >> accessibility. >> >> Your valuable inputs will be greatly appreciated before September 22. >> >> Regards, >> >> Amar Jain >> > > -- > Disclaimer: > 1. 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