After logging into the paytm bank from within the paytm app, most of the things are inaccessible, further, while chatting with their live bots, the submit or send buttons cannot be located even by the sighted people when the talkback is running.
On 28/12/2022, Pranav Lal <pranav....@gmail.com> wrote: > Hi Amar, > > > > On both ios and android: > > 1. The home page is extremely busy. There is no section information such > that it is hard to determine which item to tap on to activate the desired > feature. The entire screen is crammed with offers. > 2. On the website, the same problem persists. This is my primary issue with > paytm. > 3. If I pay to a mobile number on the ios app, then the pay button is > active > as long as the number keyboard is visible. If I hit the button labelled > “done”, then the button labelled “pay” vanishes. I will need someone to > test this. > 4. There is no easy way to do a know your customer verification on the app. > There are confusing references to kyc centers. > 5. In the ios app, the button to activate the account profile is not > clearly > labelled. I believe the label is the initials of the user. > > Pranav > > > > From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On > Behalf Of Amar Jain > Sent: Tuesday, December 27, 2022 3:55 PM > To: Accessindia <accessindia@accessindia.org.in> > Subject: [AI] CCPD hearing against Paytm on December 29-inputs needed > > > > Dear all-the CCPD hearing on Paytm is on December 29th and I need quality > inputs on accessibility for Android and IOS as due to unavoidable reasons I > won't be able to do a good job before the hearing of testing the app. > > > > Any help will be appreciated. > > > > Regards, > > Amar Jain > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in > <mailto:accessindia+unsubscr...@accessindia.org.in> . > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ab3e37efef5aca9d3bc754003f29d870%40amarjain.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ab3e37efef5aca9d3bc754003f29d870%40amarjain.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/008601d91a4e%248cbb32b0%24a6319810%24%40gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANJnwVELyG5QGoWhA_pb43g-YJiwyOC3Evh4h43rgKNqbHzoYg%40mail.gmail.com.
