Hello,
My video KYC with ICICI Bank was not successful but the Bank's
representative visited me and completed the KYC physically.
In another instance, I am not able to complete video KYC with Indus
Ind Bank; I don't know whether they have provision for physical KYC.
Regards.


On 7/24/23, Rahul Gambhir <rahul.gambhi...@gmail.com> wrote:
> I had a similar experience with ICICI bank well while completing my video
> QIC, .
>
> With regards
> Rahul Gambhir
> Mobile: 9999989133
>
> Email: rahul.gambhi...@gmail.com
> Sent from my iPhone
>
> On 24-Jul-2023, at 10:39 AM, Shek Mohammad Ali <shahid.se...@gmail.com>
> wrote:
>
> 
>
> Hey all,
>
> I’m thrilled to share my first successful video KYC with Standard Chartered
> bank today while I was applying for their credit card.
>
> When we reached at video KYC point, I did not hesitate to disclose my visual
> total impairment to an agent and she stated that it should not be a problem
> and even she told if require I could take sighted assistance.
>
> When I got connected to an agent on Video KYC, first she asked me to open my
> eyes and I clearly told her that I’m a visually impaired and cannot see
> completely.
>
> She asked me a common question that how do I read the numbers which come on
> screen during call and I told her that I don’t have issue in terms of
> reading the screen contents and I have special technology for that and asked
> her to go ahead.
>
> Main challenge I expected while showing my PAN card but she was quite
> patient and guided how to focus it and finally my video KYC got completed
> without any issue.
>
> Has anyone experienced the same with other bank?
>
> What does RBI have to say on video KYC from the VIs perspective.
>
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-- 
కాకర్ల నాగేశ్వరయ్య

K. Nageswaraiah

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Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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