you are right sir, but what to do, without any document, if you will
approach to the higher authority, they will try to deny, that there is
no such application received. I had encountered the same while helping
out one of my completely blind friend. later I told hhim to give a loan
application with the quotation and fill all the details to purchase car
and let the bank deny. but, finally they have sanctioned and disbursed
the loan.
On 12/9/2023 11:33 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote:
Yes that's excellent advice I did not realize is possible here - apply
electronically and have them reject it that way on record. Brilliant. Still,
thereafter you need to have somewhere to take that evidence to who can hold
them accountable anyway, and without you giving an arm and a leg to accomplish.
I've learnt the hard way that while I might get excited about collecting
evidence, often the channels we have don't really care about justice. That
happened when I lost my job at First National Bank in South Africa. They first
appeared to innocently rename my role as back-office assistant by first
narrowing it down to switchboard operator, then revoking that as a bank
function which gives way to IVR systems.
I recorded my exit interview which proved they were only box-ticking past
accessibility requirements. Still, I could not fight because they had money and
power and I had none.
-----Original Message-----
From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] On
Behalf Of BHAWANI SHANKAR VERMA
Sent: Saturday, December 9, 2023 10:33 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Singnature required for banking facilities?
Apply for banking facility you want on their prescribed format, and let them
deny. you can ask them to reject your application on writing.
On 12/9/2023 9:43 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote:
You know these front-office staff will never comply and give a written letter
stating such. They are not under obligation to provide such a letter and so
they won't in the name of having the next client to see. It's not a useful
dynamic. Better to get the name of the person and officials here might be able
to take it on. Good luck.
-----Original Message-----
From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] On
Behalf Of BHAWANI SHANKAR VERMA
Sent: Saturday, December 9, 2023 7:16 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Singnature required for banking facilities?
demand a written reply for denial of banking services on the basis of thumb
impression.
On 12/8/2023 11:49 PM, Vaibhav Bhandari wrote:
Good Evening Everyone,
Just a few months ago, I had gone to an SBI branch to try to open my
account and they told me that thumb print would not be accepted for
opening the bank account and availing facilities like debit card,
internet banking, checkbook, etc., I would need to know how to sign or
else it would be clasified under some illiteracy clause. It's
necessary to understand here that I haven't any experience in signing
and hadn't required doing so until now. The helper that was explaining
me all this also said that they haven't even allowed their visually
impared employees to use internet banking because they couldn't sign.
So after returning, I tried doing some research, where in I found that
there is a consensus among the various sites that such facilities
cannot be denied to people with visual imparement just because they
cannot sign but I cannot find this written somewhere in the banking
rules. So, if someone could clarify this for me, it'd be really
helpful.
--
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