Yes that's excellent advice I did not realize is possible here - apply 
electronically and have them reject it that way on record. Brilliant. Still, 
thereafter you need to have somewhere to take that evidence to who can hold 
them accountable anyway, and without you giving an arm and a leg to accomplish.

I've learnt the hard way that while I might get excited about collecting 
evidence, often the channels we have don't really care about justice. That 
happened when I lost my job at First National Bank in South Africa. They first 
appeared to innocently rename my role as back-office assistant by first 
narrowing it down to switchboard operator, then revoking that as a bank 
function which gives way to IVR systems.
I recorded my exit interview which proved they were only box-ticking past 
accessibility requirements. Still, I could not fight because they had money and 
power and I had none.

-----Original Message-----
From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] On 
Behalf Of BHAWANI SHANKAR VERMA
Sent: Saturday, December 9, 2023 10:33 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Singnature required for banking facilities?

Apply for banking facility you want on their prescribed format, and let them 
deny. you can ask them to reject your application on writing.


On 12/9/2023 9:43 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote:
> You know these front-office staff will never comply and give a written letter 
> stating such. They are not under obligation to provide such a letter and so 
> they won't in the name of having the next client to see. It's not a useful 
> dynamic. Better to get the name of the person and officials here might be 
> able to take it on. Good luck.
>
>
> -----Original Message-----
> From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] 
> On Behalf Of BHAWANI SHANKAR VERMA
> Sent: Saturday, December 9, 2023 7:16 AM
> To: accessindia@accessindia.org.in
> Subject: Re: [AI] Singnature required for banking facilities?
>
> demand a written reply for denial of banking services on the basis of thumb 
> impression.
>
>
> On 12/8/2023 11:49 PM, Vaibhav Bhandari wrote:
>> Good Evening Everyone,
>> Just a few months ago, I had gone to an SBI branch to try to open my
>> account and they told me that thumb print would not be accepted for
>> opening the bank account and availing facilities like debit card,
>> internet banking, checkbook, etc., I would need to know how to sign or
>> else it would be clasified under some illiteracy clause. It's
>> necessary to understand here that I haven't any experience in signing
>> and hadn't required doing so until now. The helper that was explaining
>> me all this also said that they haven't even allowed their visually
>> impared employees to use internet banking because they couldn't sign.
>> So after returning, I tried doing some research, where in I found that
>> there is a consensus among the various sites that such facilities
>> cannot be denied to people with visual imparement just because they
>> cannot sign but I cannot find this written somewhere in the banking
>> rules. So, if someone could clarify this for me, it'd be really
>> helpful.
>>

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Disclaimer:
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