Sad to hear this. Why did you not open the box in presence of delivery person before giving him cash? I am not sure whether this could help but you may lodge a complaint with National consumer helpline on their tolfree number 1915 or 1800114000. You could tell your issue to the CC representative and he/she will lodge a complaint on your behalf. Or you yourself could visit their website and make a complaint with all details. The URL for making complaint is https://consumerhelpline.gov.in/
All providers like Amazon, Flipkart, Airtel or any company answer to complaints lodged through NCH. Regards Vande Mataram ----- Original Message ----- From: UDIT Pandey To: 'Mahendra Galani' via AccessIndia Sent: Tuesday, July 9, 2024 2:10 AM Subject: [AI] a strange and a bad experience with me on amazon. hi all, on 15TH of june, I gwas suppoze to get my new nekbands (BoAt rockers 255 Max) . Just 2 days before, My Boalt audio nekbands. Stopped working abruptly. I had no option but to order new one. So, like any other person. I wipped out my phone, opened amazon. And, ordered those neckbands.On 15TH (the delivery date) . My package comes to me. And, we hands 1100RS. to the delivery guy. After opening the box. I see that. Insted of those neckbands, I have got organic besan (something which is used to make pakodas) . I called the customer service of the amazon. They listened to me. And, told me that. I have to waight for 3 Days. I said that. I cannot do that. Please do it early. As, I had a very important work. But, still, as they insisted, I weighted for 3 days. Exactly 72 hours. As, the settelment process of money takes time. But, thankfully mine was done within 24 hours. After that they told me to upload the pictures of the product. And, now, waight for 3 days. 72 hours. So, I agreed and I waighted for 72 hours. And, I called them on 20ETH. They did there inwestigation in those past days (from 16TH till 19TH) . I was ok that. They had just sent a rong product no problem. But, what came next was very shocking. So, when I called them on 20TH. They told me that. They have done the inwestigation and the product is correct. According to them, I have got the neckbands insted of that organic bessan. I tried reazenning with them. That its not true. But, they said that. The inwestigation was only one time. And, they had done that. So, here I am. I have given them 1100 RS. And, still dint got the dezired product. I asked them for any photo or video of inwestigation. They said that. They dont have that. Can anyone atleest help me in getting a refund of it? or atleest the product? please. As, its 1100 RS. Its not about the money. But, about the trooth. Please help me if possible thanks, Udit -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJZg8ffufpA6qB-_DEygzH711_VUcQ8g8OUrCp-hYaDRRKXNcw%40mail.gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/014701dad1e0%24df3a7280%24c59da8c0%40INBOOKX3Slim.
