SBI Local Head Office/Head of Grievances
Redressal Machinery

Helpline/ Grievance Cell
E-mail Address/ Telephone Nos.

AHMEDABAD
(State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)
General Manager
State Bank of India,
Local Head Office, Bhadra, Ahmedabad-380 001

E-mail:
[EMAIL PROTECTED]

Toll free No. 1800-233-7933
Grievance Cell Tel no.(079)25510883 & 25506648
Fax no. (079) 25506648

BANGALORE
(State of Karnataka)
General Manager
State Bank of India,
Local Head Office,
65, St. Mark's Road, Bangalore-560 001.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-425-8002
Grievance Cell Tel no.(080)25943030
Fax no. (080) 22124018

BHOPAL
(States of M.P. & Chhatisgarh)
General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-233-7551 (BSNL) & 1800-102-7551 (Airtel)
Grievance Cell Tel no.               (0755)4288210        & 2576851.
Fax no.(0755) 4059200

BHUBANESWAR
(State of Orissa)
General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-345-6741
Grievance Cell Tel no.               (0674)2396580        & 2396582 fax 
(0674) 2390248

CHANDIGARH
(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of 
Haryana other than those mentioned under Delhi)
General Manager
State Bank of India,
Local Head Office,
Sector-17-B,
Chandigarh-160 017.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-180-1723/1800-180-1724
Grievance Cell Tel no.               (0172)2707391        / 2707390
Fax no. (0172) 2713968/2720234

CHENNAI
(State of Tamil Nadu & U.T. of Pondicherry)
General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-425-4424
Grievance Cell Tel no.               (044)28214635
Fax no. (044) 28214381

DELHI
States of Delhi, Rajasthan,Uttaranchal & part of Haryana
U.P.
Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, 
Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, 
Ghaziabad, Bulandshahr,
Gautam Budh Ngr.
Haryana
Districts of Faridabad, Gurgaon and Sonepat.
Uttranchal   All Districts
General Manager
State Bank of India,
Local Head Office ,
11, Sansad Marg,
New Delhi-110 001.

E-mail:
[EMAIL PROTECTED]
Toll free:               1800-11-4545
Grievance Cell Tel no.               (011)23361631       ,23345756 & 
23361070
Fax no. (011) 23345757

GUWAHATI
(7 States of North-East)
General Manager
State Bank of India,
Local Head Office ,
A.T. Road, Bharalumukh ,
Post Box No. 103,
Guwahati-781 009.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-345-3631
Grievance Cell Tel no.               (0361)2237663
Fax no. (0361) 2237664

HYDERABAD
(State of Andhra Pradesh)
General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-425-3888
Grievance Cell Tel no.               (040)24756925
Fax no. (040) 24751010

KOLKATA
(States of West Bengal, Sikkim and U.T. of Andaman & Nicobar Islands)
General Manager
State Bank of India,
Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

Email
:[EMAIL PROTECTED]
Toll free No. 1800-345-3455
Grievance Cell Tel no.               (033)22489333        & 22436531
Fax no. (033) 22435128

LUCKNOW
(State of U.P. covering districts other than those mentioned under New 
Delhi)
General Manager
State Bank of India,
Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800 180 5201
Grievance Cell Tel no.(0522) 2201492 / 2201496 & 2234012
Fax no. (0522) 2282573

MUMBAI
(States of Maharashtra & Goa)
General Manager
State Bank of India ,
Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail:
[EMAIL PROTECTED]
Toll free No.1600-22-8866
Helpline (022)
26445525 , 26445524
Grievance Cell: 26445532, 26445533
ATM  Department 55514539, 55514540
Housing Loans
Mumbai Area
6751 4112/26445120
Outside Mumbai
67514523
Fax no. (022) 26445505, 26445535, 26445530

PATNA
(States of Bihar and Jharkhand)
General Manager
State Bank of India,
Local Head Office,
Judges Court Road,
Patna-800 001.

E-mail
[EMAIL PROTECTED]
Toll free No. 1800-345-6100/0612-2238388
Grievance Cell Tel no.               (0612)2209078        & 2209080,2209005
Fax no. (0612) 2209006 / 2209072

THIRUVANANTHAPURAM
(State of Kerala)
General Manager
State Bank of India,
Local Head Office,
S.S Kovil Road
Thampanoor,
Thiruvananthapuram,
Pin-695 001

E-mail:
[EMAIL PROTECTED]
Toll free No. 1800-425-4722, 1800-425-4844
Ernakulam 1800-425-4844
Grievance Cell Tel no.              (0471) 2323072/2326402
Fax no. (0471) 2323075
table end

In case a customer is not satisfied with the handling of grievance by the 
Local Head Office, a communication may be sent (enclosing the message sent 
earlier
to Local Head Office) to the General Manager (Customer Service), at the 
Corporate Centre at Customer Service Dept., State Bank of India, State Bank 
Bhawan,
8th floor, Madame Cama Road, Mumbai-400 021, Telephone No. 22029456 or 
22029451, Fax no. 22885369. e-mail address - d
[EMAIL PROTECTED]

For SBI Card related grievances

Please contact SBI Card helpline Toll free No.1800-180-1290(MTNL/BSNL lines 
or (0124) 39020202 for local lines or e-mail to
[EMAIL PROTECTED]
or
[EMAIL PROTECTED]
bannerfile/1199434982093-informNew1

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