Hi Everyone,

 

My sincere apologies for the delayed response on this thread. I had 
inadvertently configured an Outlook rule that routed all group emails to my 
Deleted folder, which caused me to miss the ongoing discussion.

 

I am now catching up and wanted to thank each one of you for your thoughtful 
recommendations and suggestions. I truly appreciate the time and effort you all 
put into helping me with my query around taking control of a client’s system 
for accessibility testing.

While the proposed solutions are valuable, unfortunately, they are not easily 
implementable in my current work environment. Most of our interactions happen 
over Microsoft Teams, and taking control of client machines is often necessary 
to support testing—especially when NVDA is not available on their systems. 
However, being in an Offshore Development Center (ODC), we operate under strict 
client security policies. Installing any external software, including NVDA, 
requires multiple levels of approval, vulnerability checks, and formal change 
requests, with no certainty of final approval.

Even maintaining NVDA on our own internal systems has been a significant 
effort, requiring structured approvals for installations and updates. Scaling 
this across a larger engineering base would involve considerable administrative 
overhead and dependency on approvals, which makes it practically challenging at 
this stage.

 

We have also encountered situations where opportunities were impacted due to 
similar environmental constraints, particularly in controlled setups like 
Citrix, where support limitations create additional barriers. While I 
understand that there may be documentation or possible workarounds, bandwidth 
constraints due to ongoing critical deliverables have made it difficult to 
explore these further at this point.

Given the above realities, I am, for now, accepting that there may not be an 
immediate solution. That said, I remain hopeful that we will be able to find a 
more sustainable and scalable approach in the future.

 

Thank you once again for your understanding, support, and continued 
collaboration.

Warm regards,

 

 <https://www.blogger.com/profile/04580049257592982490> Mister Kayne
Author:  <https://www.mister-kayne.com/> The Somebody, Nobody, Anybody & 
Everybody Blog!

Mail:  <mailto:[email protected]> [email protected]

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