Yes you are right. but they are not ready to do that. they are saying that this is a common problem and we can not do anything about it. ----- Original Message ----- From: "Harish Kotian" <[EMAIL PROTECTED]> To: <accessindia@accessindia.org.in> Sent: Tuesday, May 27, 2008 10:30 PM Subject: Re: [AI] sound recording problem with hp's dv 6000 series laptops
> Hi > > They certainly need to rectify the problem or return back your money. > > Harish. > > ----- Original Message ----- > From: "dinesh thole" <[EMAIL PROTECTED]> > To: <accessindia@accessindia.org.in> > Sent: Saturday, May 24, 2008 1:32 PM > Subject: [AI] sound recording problem with hp's dv 6000 series laptops > > >> Hello friends, I am dinesh thole from pune. >> I have a hp dv6516tx laptop with windows vista. >> from the time I have purchased the laptop, I am facing sound recording >> problem on the laptop. >> the problem is, the recording done on the laptop is not clear >> There is humming noise in the baground, after the recorded file is >> played. >> >> There is disturbance in recording. >> >> This problem is there, whether I do the recording using the internal mike >> or a hai quality external mike. >> >> I took the laptop to the service centre and they took the following >> actions under the guidance of hp's technical support. >> >> 1. They restored the laptop to the factory condition by reinstalling >> windows vista home premium through the recovery disks. >> >> They also installed all the latest bios and the audio drivers, and all >> other drivers. >> >> they checked the various microphone settings in the realtek high >> definition audio options in the control panel. >> >> 2. they changed the display panel on which the internal mike is placed. >> >> 3. they changed the motherboard on which the realtek high definition >> audio chip is there. >> >> 4. they compared the recording with hp dv2000 model, which has the >> conecsant audio chip. >> >> the recording quality was very good on the dv 2000 model which has the >> conecsant audio chip as compared with my laptop. >> >> similar problem was there when they checked with the other laptop of the >> same series which had the realtek chip. >> >> hp's service center gave me a service report saying that it is a common >> problem with this series laptops. >> >> the senior technical people are saying that this is the limitation of the >> laptop, and we can not do anything. >> >> according to me, there is a problem with the realtek high definition >> audio chip which they are providing with the hp dv6000 series laptops. >> >> that is why not only my laptop, but all other laptops in the dv6000 >> series are also having this problem. >> >> since I need to do audio recording everyday, I am at a disadvantage after >> buying this laptop. >> >> I did not know about this problem before buying this laptop. otherwise I >> would have bought any other model. >> >> hp is not ready to do anything for me in this case even though there is a >> manufacturing defect in the dv6000 series notebooks. >> >> for trial, I recorded on soni, dell, compack laptops. but no laptop is >> having such recording problem and the recording quality was very good on >> these laptops. >> >> I want to know if any of you is facing this kind of problem with the hp >> laptop. >> >> also I would like the advice of the members on this list regarding this >> matter, and what can I do further. >> >> my laptop is in the warranty period. >> >> also if advisable, I am ready to take this matter to the consumer court, >> because just like me, I do not want other members to suffer after >> investing good amount of money on these hp laptops. >> >> so any of you are planning to purchase a hp laptop of the dv 6000 series, >> and which has the realtek high definition audio chip, and if you are >> going to use it for recording, then please check the laptop carefully. >> and if possible, please select other model. >> >> I request all the members to give me your valuable opinion and advice on >> this matter at the earliest. >> >> thanking you all. >> >> warm regards. >> >> dinesh thole. >> >> email: [EMAIL PROTECTED] >> >> mobile: 9922942801. >> >> skype id: dinesh.thole >> >> >> >> >> >> >> >> after taking the above actions, still the problem has not being resolved. >> To unsubscribe send a message to [EMAIL PROTECTED] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> > > > To unsubscribe send a message to [EMAIL PROTECTED] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
