That may not provide an effective voice interface. In-built solutions can be more reliable.
Subramani -----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of jean parker Sent: Thursday, August 13, 2009 9:13 PM To: accessindia@accessindia.org.in Subject: Re: [AI] NEWS RELEASE-Accessible ATMs for the disabled Are there any efforts to modify existing atm's to make them accessible? In other words, is there a speech chip that can be added to existing atms to make them talk thereby reducing the cost to banks? Jean ----- Original Message ----- From: "Subramani L" <lsubram...@deccanherald.co.in> To: <accessindia@accessindia.org.in> Sent: Thursday, August 13, 2009 5:53 PM Subject: Re: [AI] NEWS RELEASE-Accessible ATMs for the disabled > Don't forget that this is only the news about availability of solution. > I have been told by reliable sources before that banks are not such > enthusiastic buyers of technology. > > Subramani > > > > -----Original Message----- > From: accessindia-boun...@accessindia.org.in > [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Srinivasu > Sent: Wednesday, August 12, 2009 10:15 PM > To: accessindia@accessindia.org.in > Subject: Re: [AI] NEWS RELEASE-Accessible ATMs for the disabled > > This is good to hear. > > However, all banks need to ensure that their ATMs are accessible to > wheel > chair users too. I'm not sure, height of current ATMs work well for > wheel > chair users. In addition, I have observed at several places and one need > to > climb at least two steps to reach ATM Cabin. > > Best, > Srinivasu > > -----Original Message----- > From: accessindia-boun...@accessindia.org.in > [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Xavier's > Resource Centre for the Visually Challenged, St. Xavier'sCollege > Sent: Wednesday, August 12, 2009 6:30 PM > To: accessindia@accessindia.org.in > Cc: xr...@hotmail.com > Subject: [AI] NEWS RELEASE-Accessible ATMs for the disabled > > > NEWS RELEASE > > Accessible ATMs for the disabled no longer a distant reality > > NCR Corporation and Diebold, showcase accessible ATMs that enable the > visually challenged to do banking transaction with ease at the Xavier's > Resource Centre for the Visually Challenged (XRCVC), St. Xavier's > College, > Mumbai. > > August 12, 2009 > > MUMBAI, India - NCR Corporation (NYSE: NCR), and Diebold (NYSE: DBD) > today > showcased their latest ATMs that enables the disabled to do banking with > ease at St. Xavier's College, Mumbai. The Xavier's Resource Centre for > the > Visually Challenged (XRCVC), a support and advocacy unit within the St. > Xavier's College, Mumbai, has worked closely with the banking sector and > has > interfaced actively with two of the largest ATM manufacturers in India - > NCR > Corporation and Diebold India to make ATMs accessible for the disabled > people. > > Both organizations are now ready for testing the ATMs at the XRCVC. > These > test results will be finally used for feedback purposes and up scaling > into > final deployment. > > Key Features of these Accessible ATM's include: > Audio startups and guide of menu's > Voice output for transaction > Tactile cues for the buttons > Colour contrast and font sizes accessible for low vision users > Cubicle and ATM size accessible for a wheelchair users > > Sharing his views, Dr. Sam Taraporevala, Director XRCVC said: "It is a > well > known fact that ATMs today have increased convenience banking for the > able > body customers. For the same effect to take place involving disabled > people, > ATMs will need to scale to meet accessibility standards. The ATM > industry, > as well as banking industry all over the world, has made accessibility > an > inherent part of its production and deployment. It is time that the > international leading players in the ATM industry extend their > experience to > meet the Indian Banking Industry's recognition to provide accessible > banking > services for the persons with disabilities. We are happy that Diebold > and > NCR have taken this initiative." > > Sharing his views, Pradeep Sen, Managing Director for NCR in India said, > "NCR is committed to investing in innovative self-service technologies > that > would change the way people connect, interact and transact with > businesses. > We are happy to showcase this ATM with features that would make banking > easier for the visually challenged, thereby, reinforcing our commitment > of > making ATMs accessible to all types of consumers. NCR continues to work > closely with industry regulators and the banking fraternity to introduce > self-service solutions that are easy to use and most relevant in meeting > both social and economic objectives. As a part of our standard offering, > all > NCR ATMs meet the ADA guidelines ensuring 'Access For All'." > > Talking about the collaboration, Naresh Hosangady, Managing Director, > Diebold India said "Diebold has been providing innovative solutions to > the > Indian ATM industry and we will continue to introduce newer technologies > and > solutions for the Indian banking industry. We are delighted to be > associated > with XRCVC to extend technological benefits for the 'Specially Abled'. > Diebold machines comply with the ADA standards, are ergonomically > designed > for the visually challenged, and have the capability of both touch > screen > and Braille enabled function keys for enhanced user experience. For > personalized voice guidance, the machines are equipped with a head phone > jack and volume control features. To enhance security, the machines have > the > capability of an integrated digital video recorder. We are proud to > offer > ATMs for the specially abled and are looking at deployments across India > as > per banks requirements." > > Access to financial services has become a key criterion to independent > living in the rapidly globalising world. In the last couple of years > people > with disabilities in India have seen forward looking legislations at the > central government level and the banking industry in their favour. > > The Reserve Bank of India through its circulars in June 2008 - 'Banking > Facilities for the Visually Challenged' and the circular on 13th April > 2009- > 'Need for Bank Branches/ATMs to be made accessible to persons with > disabilities' has made its commitment to the disable population of India > for > financial accessibility. > > According the to the Global ATM Market & Forecasts 2013 report published > by > Retail Banking Research (RBR), the penetration of ATMs in India is > pretty > low compared to other developing countries in Asia. > > For instance in 2007 (According to RBR), India had 34765 ATMs with 31 > ATMs > per million while China had 130000 ATMs with 98 ATMs per million. > Similarly, > Singapore had 1906 ATMs with 419 ATMs per million, Philippines had 7513 > ATMs > with 82 ATMs per million and Indonesia had 19607 ATMs with 84 ATMs per > million. > > The RBR ATM Report forecasts that by 2013 the number of installations in > India would have reached 1, 00,000 an increase of almost 200% on the > figure > of 2007 which was at 34,765 ATMs > > About XRCVC > The Xavier's Resource Centre for the Visually Challenged (XRCVC) is a > state > of the art support centre, aiming to work towards the holistic > development > of visually challenged persons. It is located at St. Xavier's College, > Mumbai. XRCVC works towards creating an enabling environment to > facilitate > the development of an inclusive society both at the micro as well as the > macro levels thereby providing equal opportunities for holistic growth > for > the visually challenged. Towards this end, the XRCVC has launched > project > access which aims at promoting financial access for the visually > challenged. > For more details, visit our website at www.xrcvc.org > > About Diebold Incorporated > Diebold, Incorporated (NYSE: DBD) is a global leader in providing > integrated > self-service delivery and security systems and services. Diebold India > is a > wholly owned subsidiary of Diebold, Incorporated and is headquartered in > Mumbai, India, with an infrastructure supporting more than 780 locations > across the country. Diebold is a leader in managed services for ATMs in > India and provides services 24 hours a day, seven days a week to more > than > 15,000+ ATMs in the country. Diebold employs more than 17,000 associates > with representation in nearly 90 countries worldwide and is > headquartered in > Canton, Ohio, USA. For more information, visit the company's Web site at > www.diebold.com, or visit www.diebold.com/150 to learn more about > Diebold's > 150-year history. > > About NCR Corporation > NCR Corporation (NYSE: NCR) is a global technology company leading how > the > world connects, interacts and transacts with business. NCR's assisted- > and > self-service solutions and comprehensive support services address the > needs > of retail, financial, travel, healthcare, hospitality, entertainment, > gaming > and public sector organizations in more than 100 countries. NCR > (www.ncr.com) is headquartered in Duluth, Georgia. > > NCR is a trademark of NCR Corporation in the United States and other > countries. > > Those who would like to experience these two DEMO accessible ATM's which > are > currently placed in the XRCVC, Mumbai for few days are welcome to come > and > have a hands on experience. > > Let us know about your visit through phone or email to confirm date and > time. > > For further information please feel free to contact us at > > Dr Sam Taraporevala > Director, XRCVC, > St. Xavier's College, > 5, Mahapalika Marg, Mumbai - 400 001 > Contact Nos: 022-22623298 / 22626329 > Email: s...@xrcvc.org > > ------------------------------------------------------------------------ > ---- > -------- > Xavier's Resource Centre for the Visually Challenged (XRCVC) > St. Xavier's College, 5 Mahapalika Marg > Mumbai - 400001 > > +91 22 22620661-5 (extn: 366) > +91 22 22623298 (direct) > +91 9967028769 (mobile) > xr...@hotmail.com > > > _________________________________________________________________ > We all see it as it is. 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