RCom launches braille bill service
Indo-Asian News Service
New Delhi, August 16, 2010
Anil Ambani-led Reliance Communications on Monday said it has launched a 
free-of-cost braille bill service to provide post paid bills to its visually 
challenged customers. The bill, which will be dispatched to the customers every 
month without any extra charge, will provide details of current 
usage, bill amount, last dues, last payments and adjustments made. 

To access this service the customer will have to register a request with the 
company through its call centre or customer touch-points, including over 2,500 
Reliance World and Reliance Mobile Stores across 700 cities in the country. 

"The service is in line with Reliance Anil Dhirubhai Ambani group's corporate 
responsibility objectives," and part of its convenience options campaign, the 
company said in a statement. 

"Our new Braille Bill service is in line with our customer service objective to 
delight our customers through innovations that touch their lives," said Anurag 
Prashar, president, customer service. 

"There are currently 45 million people suffering from complete visual 
impairment across the globe. Out of these, nearly 12 million reside in India," 
he added.



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