Earlier it used to be Air Sahara and now it is KF. The biggest problem
is how do we convince people of our abilities, when they seem mentally
incapable of understanding our capabilities? My request for members is
that we all must go to FB or Twitter and rant about it in the hottest
way possible. These days all the brands watch the social media on the
kind of conversations that go on about them. If we rant as a group
(such as replying to other members) I am sure it would reach the top
management of KF and we may possibly see some action. Let's try this.

Subramani



On 6/6/11, Mohammed Asif Iqbal <asifmaiq...@hotmail.com> wrote:
> Dear all,
> I just had a bitter experience when I was refused boarding by King Fisher
> airlines at Patna last Monday.  Duty manager was absolutely insensitive and
> treated me like a commodity.  I pointed to him that I paid money just like
> other guest and I fly frequently.  Duty manager was adamant and refused to
> issue me boarding card .  he was forcing me to sign a bond and I asked
> whether they make any other guest sign bond to fly.
> I was compeled to sign and with the help of subramani I am complaining to
> DGCA as well as Dr. Mallya.
> Let's put this case to logical conclusion.
> Thanks and regards
> Asif
>
>
> -----Original Message-----
> From: accessindia-boun...@accessindia.org.in
> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Madhu Singhal
> Sent: Tuesday, May 24, 2011 10:43 PM
> To: accessindia@accessindia.org.in
> Subject: Re: [AI] Kingfisher crew offloads blind woman with kids
>
> Dear Members,
> I want to share that last year king fisher refused to book my ticket to
> Bangalore to Delhi.
> I wrote a letter personally and also from comitioner disabilities office.
> One fine day they called me over phone and said that sorry for this incident
>
> and requesting me please do not force to give in writing.
> Accept our apology our staf was unaware that blind person can travel alone.
> I did not persue further.----- Original Message -----
> From: "Pradeep banakar" <pradeepsocialw...@gmail.com>
> To: <accessindia@accessindia.org.in>
> Cc: <linkingle...@yahoogroups.com>; <friends...@googlegroups.com>
> Sent: Tuesday, May 24, 2011 4:17 PM
> Subject: [AI] Kingfisher crew offloads blind woman with kids
>
>
>> Friend of myne forwarded me this information
>>
>> http://timesofindia.indiatimes.com/topic/article/0gG70zO9fqb0C
>>
>>                Kindly  copy the message and send the email to chair
>> kingfisher airlines, NHRC, DGCA.
>>
>>
>> Subject: Act immediately
>>
>>
>>
>> Tuesday, May 24, 2011
>>
>>
>>
>> To:
>>
>> The Chair Person,
>>
>> King Fisher Airlines
>>
>>
>>
>> Dear Chair Person,
>>
>>
>>
>> Sub-Registering protest for immediate and appropriate action against
>> guilty crew
>>
>>
>>
>> This is to register our strong protest against the inhuman, cruel and
>> indecent behaviour of your crew and other airline members shown towards a
>> woman with visual impairment and her 2 children. We are shocked and
>> humiliated by the act and express our serious concern over the matter.
>> This is the clear case of violation of the provisions enshrined in The "UN
>
>> Convention on the Rights of Persons with disabilities-2006" where India
>> has signed and ratified the same; Guidelines issued by DGCA for all
>> airlines with regard to persons with disabilities in May 2007; Persons
>> with disabilities Act 1995 and other human rights treaties and
>> conventions.
>>
>>
>>
>> Disabled community of this country strongly condemns this act with clear
>> and loud words."Violation or Exclusion of persons with disabilities from
>> enjoying their human rights on an equal basis with others cannot be
>> excused any more". We urge you to initiate immediate and appropriate
>> action against the guilty crew and the parties concerned who are
>> accountable for this inhuman act.
>>
>>
>>
>> We look forward to hear from you as early as possible about the action
>> taken against the guilty and measures taken to prevent this kind of acts
>> in future.
>>
>>
>>
>> For more details on the incident please read below.
>>
>>
>>
>> With warm regards,
>>
>>
>>
>> Victor
>>
>>
>>
>> Kingfisher crew offloads blind woman with kids
>>
>>
>>
>> Airline makes them disembark from flight, leaves them unattended for
>> nearly an hour and a half as aircraft takes off without them
>>
>> A private airline made a blind woman and her two children disembark from
>> her connecting flight to Goa and left them unattended for nearly an hour
>> and a half while the plane took off without them.
>>
>> Adding insult to injury, the airline's staff allegedly told the woman that
>
>> she could not travel with two kids because she was blind.
>>
>>
>> Shabnam Mansuri had flown in to Mumbai from Ahmedabad with sons Lukman (7)
>
>> and 18-month-old Luftaan, and was on her way to Goa when the incident
>> happened
>>
>> Shabnam Mansuri (35) says the experience has made her realise the fallacy
>> of thinking that she can be treated like everyone else despite her
>> handicap.
>>
>> On May 10, Mansuri was travelling with her sons Lukman (7) and
>> 18-month-old Luftaan from Ahmedabad to Goa via Mumbai to meet her husband.
>
>> Her tickets had been booked with Kingfisher Airlines.
>>
>> "I boarded the Kingfisher flight from Ahmedabad and reached Mumbai, from
>> where I was supposed to take a connecting flight to Goa.
>>
>> I had barely taken a seat in the connecting flight around 12.30 pm when a
>> crew member came and asked me to follow him. He also asked me to take my
>> cabin baggage and kids with me.
>>
>> Initially, I thought that he must be changing my seat, but realised
>> something was amiss when he took me down some stairs," said Mansuri.
>>
>> "I asked him why he was making me get off the plane but he refused to
>> answer. When my kids and I got off, they closed the aircraft's doors and
>> took off, leaving us standing there.
>>
>> One attendant told me later that I cannot travel with two kids as I am
>> blind. I was shocked," she added. She kept telling the attendant that she
>> had two young kids and needed to meet her husband in Goa, but to no avail.
>>
>> Finally, close to 2 pm, a staff member came and told her that they would
>> arrange for her to board a 4.40 pm flight to Goa."I did not want to bank
>> on them anymore. I called my husband and he arranged for us to board
>> another airline's 3.10 pm flight.
>>
>> My question is, how can they let me travel from Ahmedabad to Mumbai
>> without any trouble and then say I cannot travel with two kids from Mumbai
>
>> to Goa? I was travelling on the same airline in both cases," said Mansuri.
>>
>> She said the experience was one of the worst she's had in her life. "I am
>> blind but that doesn't mean they have the right to discriminate against
>> me.
>>
>> I had paid the full fare and if they had some problems, they should have
>> informed me before I boarded. My elder son is so traumatised by the
>> incident; he says he does not want to fly anymore."
>>
>> Husband reacts
>> Mansuri's husband, Samir, who is the Chairman of Blinds Dream, an NGO,
>> wrote a letter to the airline to complain about the treatment meted out to
>
>> her.
>>
>> A portion of the letter states, "Kingfisher officials told my wife that if
>
>> she thought they were cruel, she shouldn't travel with them anymore."
>>
>> "What the Kingfisher staff did to my wife is shameful. They had done
>> something similar with me in 2005 (see box) and I will not let them get
>> away this time.
>>
>>
>> Flight tickets of Shabnam Mansuri and her two sons Lukman and Luftaan
>>
>> They have replied to my letter but that is not enough. I will take this
>> issue to the consumer court and will go to the Supreme Court if need be.
>>
>> This is an insult to me and my family and I will not tolerate it under any
>
>> circumstances," said Samir.
>>
>> He alleged that he had come to know that his wife was made to disembark
>> because of a VIP booking at the last moment, which led to the flight being
>
>> overbooked.
>>
>> "If their company cannot handle blind people, they should declare that
>> visually challenged people are not allowed to fly Kingfisher," he added.
>>
>> The Other Side
>> When MiD DAY contacted Kingfisher Airlines, they said they regretted the
>> incident. Prakash Mirpuri, vice-president, corporate communications,
>> Kingfisher Airlines Limited, said, "We are investigating the matter.
>>
>> In the meantime, we would like to convey our deep regret for the
>> inconvenience that may have been caused inadvertently to our valued
>> guests."
>>
>> Earlier too
>> Dr Samir Mansuri, Shabnam's husband and a celebrity doctor who is also
>> blind, had allegedly been insulted by Kingfisher Airlines in 2005 as well.
>
>> According to Samir, he was travelling from Mumbai to Ahmedabad that year.
>>
>> "I was first in the queue to board the flight, but I was made to wait till
>
>> all the other passengers boarded. When I went inside, they forced me to
>> visit a washroom outside the aircraft even when I did not want to go.
>>
>> They said they were doing that so I would't have to visit the airplane's
>> loo when we were airborne. The crew told me that they could not allow me
>> to use the aircraft's washroom as I am blind and there were female crew
>> members on board," said Samir.
>>
>> "I felt insulted and raised the issue in the media. Vijay Mallya then
>> issued an apology for the indecent behaviour on the airline's part," he
>> added.
>> ---
>>
>> IF we not part of the solution then we are part of the problem
>> With Regards
>> Pradeep T.S
>> SyndicateBank
>> Information Technology Cell
>> Regional Office Bangalore
>> Mobile: 9845925188
>> email: pradeep_bana...@rediffmail.com
>> skype: pradeepsocialwork
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>
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>
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-- 
L. Subramani,
Snr. Subeditor,
Deccan Herald,
Bangalore,
M: 91-9886046612

"You see and ask why? I dream and ask why not?"

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