@friend very informative post. thank you so much.

On 9/26/11, Vishnu Ramchandani <vishnu.ramchand...@mphasis.com> wrote:
> Things To Be Taken Care Of While Trying An Online Recharge
> By Srikapardhi
>
> Online Recharge - The Service that makes many people to have a curve on
> their face while on the other side this word itself irritates some
> people leaving bad experiences.
>
> Today we just wanted to share some tips for our beloved readers who are
> willing to try an online recharge as well as for those who are facing
> problems while making payment through Online Gateway, credit or Debit
> cards as we have received many Comments and Problems in our previous
> reviews on Online Recharge Portals.
>
> First of all Why an Online Recharge?
>
> 1.The first and the foremost thing is convenience-Anytime Any Where.
>
> 2.The next is Time saving, we can sit and do it just at our place-Home
> or office, some services even support recharge through a Mobile
> Application and Payment.
>
> 3.Some Operators may provide special Talk Time and Offers if an Online
> Recharge is done through their site.
>
> Which Operators are providing an online Recharge Service?
>
> Starting from Government owned Network BSNL almost all Operators are
> providing online Recharge facilities except Uninor. But we are sure that
> very soon Uninor also comes up with an Online Recharge Portal. But each
> operator differs in their service and style of providing the service.
> These Online Recharge service provided by the respective operators are a
> free service while some Online Recharge portals charge a minimal fees
> for the service. This depends on your selection.
>
> Things you should be taken care of before trying an Online Recharge.
>
> 1.Never ever try Online Recharges for the first time with High Recharge
> Values, if anything goes wrong you will be messed up again so have a
> trail recharge with lesser amounts available.
>
> 2.Even though all the Browsers support secure payment Gateway always use
> Internet Explorer (mostly preferred) and the next preferred is Mozilla
> Firefox followed by Opera because there needed some redirection and
> scripts that need action between web pages from payment gateway to
> recharge portal redirection which the latest or beta browsers have no
> enhanced support inbuilt.
>
> 3.Always use an Antivirus/Spyware program and ensure that your system is
> Virus/spyware free before you make any online payment, also make sure
> that there are no active Key loggers in your system because they may
> track the username and passwords which you keystroke into the portal.
>
> 4) Never dare to try any online Recharge on Public or Share computers
> unless you take the whole responsibility and aware of the circumstances.
>
> 5) Never Press F5 or Refresh your page while you are in the middle of a
> transaction, this makes your entire transaction which is a pipelined
> process to go wrong or fail.
>
> 6) Be sure to check if the connection is secure or not by observing the
> address link (usually a lock symbol) else you may be landed on a
> phishing page.
>
> 7) Ensure that you have a good Working Internet Connectivity at the time
> of recharge, sometimes you can feel your ISP is be down with slow page
> loading experiences, avoid recharges during those times.
>
> 8 ) Always note down the transaction details, so that they come in handy
> in case of failed transactions.
>
> 9) And the last thing is proceed only if everything is under your
> control.
>
> Just some more points:
>
> No Online recharge Service provider or portal will cheat their "Valuable
> Customers" with failed recharge transactions wantedly because there is
> no individual who is sitting at the system and processing your Recharge
> Payment Requests 24X7 and decide to make your Recharges successful or
> fail.
>
> It's all a Computer operated process that does automatically from the
> website side, but there will be human people who give support for your
> failed transactions. So, leave the belief that it is the website
> cheating customers. We have used many Online Recharge Portals and now
> once again our experience confirms that No System is neither 100%
> Perfect nor bad. It depends on the steps and measures you follow. Also
> everything should be good from the payment side too for you recharge to
> be successful.
>
> If there is any failed transaction (Power failure or any other problem
> with payment) there will an alternate backup channel both from the bank
> side as well as from the Website's side so that they get information
> regarding the failed transactions separately.
>
> This process usually takes about 3-7 days as the backup channel data is
> not always available with the Recharge Portal. They take this data in
> failed groups and this takes time. Also for the Refund of your money
> even though the Recharge portal reverts the amount within 3-4 days it
> takes time for your bank to give a statement for the refund as all the
> refunds will have another channel working for them.
>
> And we are sorry to say that under some worst situations in very rare
> cases during payment redirection when the communication between the
> Portal and your payment bank is lost after payment is made, your
> recharge data will not be recorded and you have no proof of Recharge but
> amount will be deducted from your bank though amount is not transferred
> to recharge portal.
>
> In those cases please contact your bank support and explain them the
> situation they may consider the situation some times and revert your
> amount back. There are even some worst situations where there is no data
> at all for the failed transactions and even the support cannot help you
> out, this occurs very rarely.
>
> We decided to make such a long post on this Topic because it deserves
> your attention and understanding "After all it is that service and
> support that brings fame to any Service provided".
>
> Hope you follow the tips we shared and make things easier as sharing is
> caring, we care for our readers. Make best use of the services provided
> by the operators for free -Happy Online Recharging!
>
> Now we ask you which is the best online recharge portal do let us know
> via comments .
>
> Regards,
> Vishnu
>
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