hi, check this. might be of some use: http://drivers.downloadatoz.com/tutorial/22581,windows-xp-sp2-audio-problem-fix-it-for-lenove-g460-laptop.html
On 11/22/11, Umesha S E <umesha....@gmail.com> wrote: > Good evening friends, > Due to my ill health and heavy load in the work place, I was not able > to reply to this thread. My problem is not yet solved. In fact I was > not been able to try some of the possible solutions suggested. But any > way, thanks to all of you. But friends, please provide your phone > numbers so that we can contact and interact directly. Because I am > running out of my time and not been able to reply to the suggestions > and seek clarifications. My mobile number is 9480662242 and any one > can ring me at any time regarding the issue except from 8 AM to 1 PM > (class hours). I am not against windows 7 but I do not have needed > time for migrating to it. I also want to tell you one thing, the > lenovo technical team has closed my case and sent me a message to > inform the same without solving the problem. What a worst kind of > service! > > To shona man, > I want to tell you one thing, that engineer was a junior and a trainee > and myself I explained many things to him. Yes I have given up the > idea of upgrading bios. But tell me one thing, bios is a firmware > update. Can we uninstall that with system restore which seems to be > software maintenance tool? > > To prateek aggarwal, > You need not apologize for the lengthy mail because it was informative > and such things are necessary to give clear ideas in order to solve > these difficult problems. Thank you for the info that I am not the > only person facing it. But let it help me in getting the right > solution. > I downloaded the proper drivers from lenovo site itself. The drivers > are said to be compatible with XP. Moreover, I also downloaded the > latest driver from realtek site which is updated only one month ago. I > am currently running win XP SP2. Now I have to check with SP3 which is > the latest service pack for XP. Should I install any other patch in > addition to SP3? > Yes it may be the result of a wrong soundcard circuitries since I have > onboard soundcard. But I think its expensive to buy an extra sound > card only to test this issue. > RAM: I have 4GB of RAM which is a single chip. So no way can I remove > one chip in order to test. Also, being a visually impaired its > difficult for me to open the case and do all those checkups. > Audio latency: I have downloaded DPC Latency Checker and I have to > test my machine with it. Due to problems I mentioned earlier, I am not > been able to do all those things in time. But I have one doubt about > it, if I disable my sound device, its more likely to show no latency. > But then what would be the solution since I cannot work without sound > device? Any way, it’s a good programme and I use it and get the > results. > BIOS: many people guard me against installing BIOS update. I am also > skeptic about it because we cannot uninstall BIOS update once > installed. > Virus: no way it’s the virus effect. Because it’s a new machine and > blank hard disk. It has nothing except OS, drivers, jaws and few audio > files to check audio output. I have not even formatted drives other > than system drive. > Win 7: > I am not against win7. But I need time learn and adjust to interface > and also to change the versions of my applications to suit with new OS > which I do not have now. Even I have many jaws settings files and > scripts. > > To Jaison Bellarmine, > Which operating system are you running? > > To Kiran Baug, > Was it the same procedure you followed to solve your problem? Why > should I re-format my system for installing SP3? Won’t it available in > Indian site? Can’t we download and install the same manually? Which is > your model?? I have downloaded SP3 and now I’ll test it. > To Srikanth Kanuri, > Thanks, I’ll also try your suggestion. > > Friends, I will soon test all these solutions and get back. Any other > suggestions from any fellow member is welcomed. > > Umesha > > On 11/22/11, Jaison Bellarmine <jaisonay...@gmail.com> wrote: >> Hai friend, umax 4100 has xp drivers, but has no window7 7 driver. Iam >> using >> samsung netbook with win 7. For using umax 4100, I installed xp but could >> not find audio driver for xp. Now Using USB headset I can use umax. That's >> all. >> With regards >> Jaison Bellarmine-----Original message----- >> From: Ashik >> Sent: 2011:11:22, 12:37 pm >> To: jaisonay...@gmail.com; accessindia@accessindia.org.in >> Subject: Re: [AI] audio device not working >> >> >> I could not understand your comment about Umex 4100. How can I use it in >> XP? >> Show me the way if there is one. >> - - - >> Ashik Hirani >> Landline phone: 02849-242233 >> Skype: ashikali.hirani >> I would prefer flowers on my table rather than diamonds in my necklace. >> ----- Original Message ----- >> From: "Jaison Bellarmine" <jaisonay...@gmail.com> >> To: <accessindia@accessindia.org.in> >> Sent: Monday, November 21, 2011 8:52 PM >> Subject: Re: [AI] audio device not working >> >> >>> Actually there is no need to stick with xp. Once you gets familiar with >>> window7 you will surely love it. In essential situations as i face with >>> umax 4100, you can use xp with a USB head phöe. Remember, there is >>> nothing >>> >>> that doesn't changes but change itself. >>> With regards >>> Jaison Bellarmine-----Original message----- >>> From: Srikanth Kanuri >>> Sent: 2011:11:21, 4:53 pm >>> To: accessindia@accessindia.org.in >>> Subject: Re: [AI] audio device not working >>> >>> >>> Finally try this. >>> >>> If you are on XP go to devise manager. >>> >>> right click on Microsoft UAA driver >>> >>> Disable it and uninstall it. >>> >>> recommending it because few Real tech HD drivers are incompatible with >>> UAA driver which installs by default. >>> >>> >>> On 11/21/11, Shona Man <shonam...@gmail.com> wrote: >>>> Thats why I was asking you not to install bios update driver. Its only >>>> because of bios update driver, one thing I will tell u either to >>>> restore the windows to erlier time when this bios driver was not >>>> installed. >>>> Now I remember I also did the same thing few days before when I >>>> perchased my lenovo laptop, I also installed bios update my system >>>> also made some brrr sound and it got automatically restarted, >>>> thereafter my windows didn't take start. ultimately what I had to do I >>>> had to restored the windows. >>>> >>>> On 11/21/11, Kiran Baug <kiranbaug2...@gmail.com> wrote: >>>>> Hi >>>>> >>>>> When i purchased lenovo laptop i was also having this issue but i >>>>> solved >>>>> it >>>>> >>>>> Mostly it is not recommended to update the driver of bios >>>>> >>>>> I want you to do the following steps >>>>> >>>>> 1. Reformat and re install your windows xp and install windows xp sp3 >>>>> pack professional edition >>>>> >>>>> Go to Lenovo support home US site and click the link auto detect link >>>>> which will automatically download and install all the required >>>>> softwares and drivers according to your model configuration >>>>> >>>>> It will also install the all required patches for running the audio >>>>> because its there in lenovo site >>>>> >>>>> Dont worry thats the best laptop you have purchased >>>>> >>>>> When i have purchased the laptop i also first shifted to windows xp >>>>> but now from last 1 month i have shifted to windows 7 and the >>>>> performance of my laptop is excellent with the help of the Jaws or >>>>> NVDA >>>>> >>>>> I hope you will not face any problem >>>>> >>>>> Regards, >>>>> Kiran Baug >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On 11/20/11, Jaison Bellarmine <jaisonay...@gmail.com> wrote: >>>>>> Hai I have no audio and video driver for my xp in my samsung N148 Plus >>>>>> and >>>>>> i >>>>>> managed the problem with a logitech USB head phone and NVDA!!! Now I >>>>>> can >>>>>> use >>>>>> my umax 4100 scanner also for which no win 7 driver is available. >>>>>> With regards >>>>>> Jaison Bellarmine-----Original message----- >>>>>> From: prateek aggarwal >>>>>> Sent: 2011:11:20, 1:43 pm >>>>>> To: accessindia >>>>>> Subject: Re: [AI] audio device not working >>>>>> >>>>>> >>>>>> Hello umesha and others, >>>>>> The issue that you’re facing has been reported to me by some other >>>>>> folks >>>>>> too. >>>>>> Interestingly, many folks who have bought the notebooks in recent >>>>>> times seemed to have experienced this problem. >>>>>> I’d like to confess that this issue has sounded pretty bizarre to me >>>>>> when I’ve heard it the first time, but with the frequent such >>>>>> occurrences i can tell you that you’re not the only ones facing this, >>>>>> so chill the head out! <grin>! >>>>>> >>>>>> The said issue can arise due to many reasons, including the faulty >>>>>> hardware, driver compatibility, lose slots, RAM slipup, audio >>>>>> latency, operating system compatibility, etc. >>>>>> With so many such diversities, Pointing one straight rectification is >>>>>> just not possible, unfortunately. >>>>>> Keeping that in mind, I’d like to list down some of the most preferred >>>>>> solutions below, which can be tried in order to resolve the said >>>>>> issue. >>>>>> >>>>>> Driver compatibility: >>>>>> In many cases, these kinds of problems occurs when there’s a >>>>>> compatibility problem with your driver and operating system. Please >>>>>> ensure that the drivers you are installing on windows xp have “xp” >>>>>> listed in their recommended system software’s list. >>>>>> Also, try checking the minimum requirements of your drivers. >>>>>> Sometimes, the service packs might not be compatible enough, and can >>>>>> cause the sound freezing or distortedt. >>>>>> You can try updating your windows to the latest service packs and >>>>>> patches which should solve the issue. >>>>>> >>>>>> Sound card: >>>>>> Most of the modern motherboards now comes with in-built sound cards, >>>>>> which are wonderful, but not in all the situations. >>>>>> It has been observed that some sound cards are not properly fixed on >>>>>> the circuitries and therefore they tent to make issues. >>>>>> The best way to determine if it’s the problem with the sound card >>>>>> hardware, please try testing your sound with an external soundcard, >>>>>> preferably the USB sound card, which is easy to install and use >>>>>> without making any undesired change. >>>>>> When you have the additional soundcard installed on your system, don’t >>>>>> forget to change the default sound device to the new card failing >>>>>> which you would not be able to test it. >>>>>> >>>>>> Ram: >>>>>> Simple as it may sound, many folks have recently reported me that the >>>>>> similar issue has been occurring to them due to the ram not >>>>>> properly fixed. >>>>>> Especially while using more than 2 gbs of ram, please make sure that >>>>>> all your slots are properly constricted and the ram is fixed tighten >>>>>> enough. >>>>>> Also, try removing one of your 1 GB rams and then work with your >>>>>> system for a while for testing if it makes any better effect. I’ve >>>>>> been told that packing all the ram slots on some motherboard blocks >>>>>> the internal air to pass, and starts producing system slowdown >>>>>> therefore. >>>>>> >>>>>> Audio latency: >>>>>> Some sound devices have the problem of audio latency, which make the >>>>>> delay or distortion happen. >>>>>> To check if any of your devices has the problem of audio latency, you >>>>>> can use any one of the software applications made for this task. >>>>>> I prefer installing DPC Latency Checker, which is a small, free >>>>>> application that allows you to analyze the amount of latency in your >>>>>> system. >>>>>> Please search for “DPC Latency Checker” on google in order to download >>>>>> this, as I do not seem to remember the website at the moment. >>>>>> >>>>>> Bios update: >>>>>> You’ve already said, bios update can bring some positive results, so >>>>>> going with that is not a bad idea. >>>>>> >>>>>> Virus: >>>>>> In many cases, simply the viruses, spiwares, malwares etc cause your >>>>>> system to stuck. Though you’ve already said that you’ve tried doing >>>>>> clean install of the operating system several times, but some viruses >>>>>> might be citting inside of your hard disk in drives other than the one >>>>>> you have your operating system, and causing the problem. >>>>>> Presuming that you might have already tried scanning your system >>>>>> against viruses with a good antivirus software, try to do a clean >>>>>> sweep of your hard drive and then install the operating system and see >>>>>> if the issue still persists. >>>>>> Alternatively, install the operating system in a different, external >>>>>> hard drive and boot your system with that to test if it’s the issue >>>>>> with this hard drive’s content only. >>>>>> I’m saying this specifically because you’ve already described that >>>>>> some engineers have tried running the system with external hard disk >>>>>> and the results were pleasing. >>>>>> >>>>>> Operating system: >>>>>> Whatever hard that you try, sometimes the operating system that you’re >>>>>> using is not compatible with newer hardware devices. If you’re sure >>>>>> that the problems that you’re facing occurs only with windows xp and >>>>>> not with win 7 or any other operating system, upgrading the OS is not >>>>>> a bad idea either. >>>>>> I’d like to ensure you that windows7 is a pretty wonderful operating >>>>>> system and you won’t find any specific problem with this. >>>>>> Most of the software venders have already made their applications >>>>>> compatible with win7, and many are making it so fast. >>>>>> If you are finding the problem with xp and not with win7, I’d advice >>>>>> you straight to upgrade, being rigid will not serve you much fruitful >>>>>> stuff. >>>>>> >>>>>> Finally, as far as my experience goes, every new thing that you try >>>>>> teaches you something, so rather getting frustrated, enjoy whatever >>>>>> option you try and It’ll surely allow you to learn something new. >>>>>> >>>>>> My apologies for such a lengthy email. I just could not stop myself >>>>>> when I’ve started writing once. >>>>>> Hope that this will help some of you. >>>>>> >>>>>> Regards, >>>>>> Prateek agarwal. >>>>>> Managing Director, >>>>>> Daedal technovations pvt. Ltd. >>>>>> www.daedaltechnovations.com >>>>>> >>>>>> website: >>>>>> www.prateekagarwal.webs.com >>>>>> | >>>>>> www.prateekagarwal.tk >>>>>> >>>>>> >>>>>> >>>>>> ---------- Original message ---------- >>>>>> From: Umesha S E <umesha....@gmail.com> >>>>>> To: accessindia@accessindia.org.in >>>>>> Date: Sun, 20 Nov 2011 10:20:31 +0530 >>>>>> Subject: Re: [AI] audio device not working >>>>>> Thanks shona man, sheik, sunil and others >>>>>> To shona man >>>>>> Before answering your questions, may I ask you one thing? >>>>>> May I have your phone number and preferred time of calling so that we >>>>>> can discuss directly? Because I need the solution very urgently as I >>>>>> need it for my classes and other works. >>>>>> I downloaded the drivers properly. The consumer support site has >>>>>> options for choosing model and OS. I selected my model (Z570) and >>>>>> windows XP. There is no option to choose between 32 bit and 64 bit >>>>>> versions of XP. In the next page after clicking on “continue”, I got >>>>>> the list of drivers and I downloaded all of them. In that list, that >>>>>> realtek audio driver is said to be for windows xp only. Its version is >>>>>> 5.10.0.6267 and it is a 106 MB file and updated on 9-3-11. The URL of >>>>>> the download page is >>>>>> http://consumersupport.lenovo.com/in/en/driversdownloads/APR_Driver_List.aspx?CategoryID=307140&OS=Windows%20XP >>>>>> Though I repeatedly tell them that I want win xp only, many people ask >>>>>> me to change my os to win7. >>>>>> I have already registered a complaint but not with the number you >>>>>> provided but on 180030029929. Shall I register once again with the >>>>>> number you provided? The engineer visited my site and checked by >>>>>> replacing the hard disk with one with win 7 installed on it. It ran >>>>>> smoothly for few minutes. He tried reinstalling the driver and it did >>>>>> not solve the problem. >>>>>> I don’t think that problem is with my OS because the same OS was >>>>>> running without any error on other machines with realtek audio. >>>>>> Now I am of the doubt whether fault is with hardware or driver. The >>>>>> engineer reported that its with driver after checking with win 7 for >>>>>> few minutes. Yesterday I downloaded and installed another driver from >>>>>> realtek site which is updated somewhere in October and it also had >>>>>> same problem. I don’t think realtek whose audio devices are sold so >>>>>> widely has compatibility problem with win xp. Further even in win xp, >>>>>> it runs smoothly for few minutes. Later it gets struck. Mostly running >>>>>> for longer times like 40-50 minutes will cause it to happen. When it >>>>>> occurs, all the processes get slower. Mouse pointer jumps instead of >>>>>> moving smoothly. I don’t know about running win 7 for such longer >>>>>> time. Some times it get corrected itself. Can these symptoms happen >>>>>> with driver problems? Or is it a hardware (circuit) problem? >>>>>> One more information I want to give: it has a nvidia graphic card for >>>>>> which I have no driver for win xp. It was showing 5 items with yellow >>>>>> question mark; one video device and 4 audio devices in device manager. >>>>>> But disabling all of them either through device manager or BIOS did >>>>>> not solve the problem. >>>>>> >>>>>> To sheik: >>>>>> I tried many times to call you but I did not get you. >>>>>> >>>>>> Umesha >>>>>> >>>>>> On 11/19/11, Shona Man < >>>>>> shonam...@gmail.com> >>>>>> wrote: >>>>>>> Hi I think that you have not installed proper audio driver, can u >>>>>>> tell >>>>>>> me from where u found the audio driver program? make sure that u >>>>>>> selected the correct audio driver from the lenovo website in consumer >>>>>>> support section. Some of the driver are for 64 bit make sure u >>>>>>> installed one which is compatible with Z570 and windows xp. Since the >>>>>>> machine came with free dos then it is supposed to be run properly >>>>>>> with >>>>>>> each os. They cann't say that only win 7 will run properly. Ask the >>>>>>> technical team to register ur complaint on 18004259003 and engeneer >>>>>>> will visit the sight. >>>>>>> But once again I will say that make sure about the driver which u >>>>>>> installed. >>>>>>> >>>>>>> On 11/19/11, Sheik mohammedali < >>>>>> shahid.se...@gmail.com> >>>>>> wrote: >>>>>>>> Dear umesh, due to my health problem I could not respond you >>>>>>>> properly. >>>>>>>> Since i'm away from my computer, I could not fulfill your need. >>>>>>>> Another >>>>>>>> onething is that, Bios upgradation has nothing to do with this issue >>>>>>>> since >>>>>>>> bios deals with the circuit/system devices. Logically, it is an >>>>>>>> internal >>>>>>>> problem under your respective operating system (XP). >>>>>>>> >>>>>>>> >>>>>>>> Register for AccessIndia convention 2011(November 12-13) at: >>>>>>>> >>>>>> http://www.accessindia.org.in/harish/convention.htm >>>>>>>> >>>>>>>> Search for old postings at: >>>>>>>> >>>>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>>>>>> >>>>>>>> To unsubscribe send a message to >>>>>>>> >>>>>> accessindia-requ...@accessindia.org.in >>>>>>>> with the subject unsubscribe. >>>>>>>> >>>>>>>> To change your subscription to digest mode or make any other >>>>>>>> changes, >>>>>>>> please >>>>>>>> visit the list home page at >>>>>>>> >>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> LL.M candidate >>>>>>> at Faculty of Law in University of Delhi >>>>>>> >>>>>>> >>>>>>> Search for old postings at: >>>>>>> >>>>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>>>>> >>>>>>> To unsubscribe send a message to >>>>>>> >>>>>> accessindia-requ...@accessindia.org.in >>>>>>> with the subject unsubscribe. >>>>>>> >>>>>>> To change your subscription to digest mode or make any other changes, >>>>>>> please >>>>>>> visit the list home page at >>>>>>> >>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> Search for old postings at: >>>>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>>>> >>>>>> To unsubscribe send a message to >>>>>> accessindia-requ...@accessindia.org.in >>>>>> with the subject unsubscribe. >>>>>> >>>>>> To change your subscription to digest mode or make any other changes, >>>>>> please >>>>>> visit the list home page at >>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Search for old postings at: >>>>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>>>> >>>>>> To unsubscribe send a message to >>>>>> accessindia-requ...@accessindia.org.in >>>>>> with the subject unsubscribe. >>>>>> >>>>>> To change your subscription to digest mode or make any other changes, >>>>>> please >>>>>> visit the list home page at >>>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> Kiran Baug >>>>> >>>>> >>>>> Search for old postings at: >>>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>>> >>>>> To unsubscribe send a message to >>>>> accessindia-requ...@accessindia.org.in >>>>> with the subject unsubscribe. >>>>> >>>>> To change your subscription to digest mode or make any other changes, >>>>> please >>>>> visit the list home page at >>>>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>>>> >>>>> >>>> >>>> >>>> -- >>>> LL.M candidate >>>> at Faculty of Law in University of Delhi 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