My case is there with RBI ombersement already.
----- Original Message -----
From: "Kotian, H P" <hpkot...@rbi.org.in>
To: <accessindia@accessindia.org.in>
Sent: Friday, February 17, 2012 4:06 PM
Subject: Re: [AI] Internet banking for Visually impaired.
Hi
Do ask them by email why they have withdrawn services.
Build up your documentation and complaint to Ombudsman of RBI on it.
Harish Kotian.
-----Original Message-----
From: Dinesh [mailto:sk.dines...@gmail.com]
Sent: 17 February 2012 15:52
To: accessindia@accessindia.org.in
Subject: Re: [AI] Internet banking for Visually impaired.
o my! that's a very big story. I asked for net banking with my branch,
after
thinking for a long time, they called me for collecting the tool kid
(password). I collected and logged in by the next day. since it took one
day
for getting activated. and I found, I was given only options for viewing
my
own account, taking statement, and if I have one or more accounts with the
same bank, I can transfer funds within them.
And now, since I wrote them several emails, to their grievance department
and RBI Ombersement, they said, we are releasing one more feature and that
is, online bill payments. provided, if I am submitting their indemnity
form.
Since I replied, "unless if you are giving me all the features at par to
the
all the other customers, I won't submit any indemnity", they have now
blocked all the given features as well.
----- Original Message -----
From: "padmanabham" <padmanabam.mu...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Friday, February 17, 2012 3:41 PM
Subject: Re: [AI] Internet banking for Visually impaired.
by the way, did you get the net banking facility dinesh?
----- Original Message -----
From: "Dinesh" <sk.dines...@gmail.com>
To: "mamta" <mamta.chandiram...@sbi.co.in>;
<accessindia@accessindia.org.in>
Sent: Friday, February 17, 2012 10:58 AM
Subject: Re: [AI] Internet banking for Visually impaired.
here is the circular.
Banking facilities to the visually challenged
RBI / 2007-08 / 358
DBOD.No.Leg BC. 91 /09.07.005/2007-08
June 4, 2008
To
All Scheduled Commercial Banks
(excluding RRBs)
Dear Sir,
Banking facilities to the visually challenged
It has been brought to our notice that visually challenged persons are
facing problems in availing banking facilities. It may be noted that
banking facilities
including cheque book facility / operation of ATM / locker etc. cannot
be
denied to the visually challenged as they are legally competent to
contract.
2. It may be recalled that in the Case No. 2791/2003, the Honourable
Court of Chief Commissioner for Persons with Disabilities had passed
Orders dated 05.09.2005
which was forwarded by IBA to all the member banks vide their circular
letter dated October 20, 2005. In the above Order, the Honorable Court
has instructed
that banks should offer all the banking facilities including cheque book
facility, ATM facility and locker facility to the visually challenged
and
also
assist them in withdrawal of cash. Further, in Para 14 of the above
Order, the Honorable Court has observed that visually impaired persons
cannot be denied
the facility of cheque book, locker and ATM on the possibility of risk
in
operating / using the said facility, as the element of risk is involved
in case
of other customers as well.
3. Banks are therefore advised to ensure that all the banking facilities
such as cheque book facility including third party cheques, ATM
facility,
Net banking
facility, locker facility, retail loans, credit cards etc. are
invariably
offered to the visually challenged without any discrimination. Banks may
also
advise their branches to render all possible assistance to the visually
challenged for availing the various banking facilities.
Yours faithfully
(Prashant Saran)
Chief General Manager-in-Charge
----- Original Message -----
From: "mamta" <mamta.chandiram...@sbi.co.in>
To: <accessindia@accessindia.org.in>
Sent: Friday, February 17, 2012 10:51 AM
Subject: [AI] Internet banking for Visually impaired.
Hello to all!
can anyone send me the circular for internet banking for Visually
Impaired?
does any undertaking needs to be signed? what is the normal and correct
process?
one of our friend is been troubled by SBI for internet banking and so
am helping him.
your earliest help and reply is deeply appreciated.
"Disabilities create barriers, but determination breaks them".
Hellen Keller.
P Go Green: DO NOT print this e-mail unless absolutely necessary
With thanks and regards.
Mamta.
STATE BANK OF INDIA
ANDHERI WEST.
Mumbai!
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