I agree with Ms. Sengupta.
Ideally, every case of discrimination or rights violation in any 
transportation, or at any place should be logically followed up to its 
conclusion and should receive  due publicity.
However, we can as well use some prominent cases to highlight rampent 
discrimination an launch effective programmes for awareness.


-----Original Message-----
From: accessindia-boun...@accessindia.org.in 
[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Sruti disAbility 
Rights Centre
Sent: Tuesday, February 28, 2012 3:40 PM
To: accessindia@accessindia.org.in
Subject: [AI] Ground Reality

This article is written by Shampa Sengupta, a Kolkata based activist
working on gender and disability issues. As Indian disability sector is
upset with several cases of discrimination faced by disabled passengers in
the air, she ponders whether as activists the issues of masses are being
overlooked which makes the movement more for the selected few.


All of us who work for disability rights were enraged at the news of
treatment meted out to fellow activist Jeeja Ghosh by Spicejet Airlines
when she was flying to attend an International seminar from Kolkata to Goa.
Media played a vital role and gave ample coverage to the incident screaming
loud that such behaviour with disabled passengers is totally unbecoming.
In solidarity, different groups came together to organise a protest meeting
in Jeeja's own city Kolkata. National level rights based groups raised hue
and cry. And for a change, to our satisfaction, we came to know that our
newly appointed Chief Commissioner of Disabilities of India took suo-motu
action and issued a show-cause notice based on media reports to the
concerned airlines.

However the question here is not that of one Jeeja Ghosh or one specific
airline. We all know of similar cases in past. Some of them got media
coverage and some of them did not get any.  When activists face these kinds
of situations, they raise their voices. Some of these make news headlines,
some do not. However, large numbers of cases remain unreported.  So one
does not feel surprised when within few days of Jeeja Ghosh incident,
another disabled activist Anjlee Agarwal faces humiliation while flying
from Delhi to Raipur.  We are aware that these experiences are part of
lives of disabled people.  We are proud that Jeeja and Anjlee have the guts
to put up the fight. The disability sector of India has also started
looking at civil aviation policies and rules once again, started discussing
and demanding changes that should be incorporated. It is ironical that both
Jeeja and Anjlee work for including disability in mainstream with one of
them focusing on accessible environment.  It is humiliating and painful for
any disabled person to face this while travelling by air.

But a greater irony is the fact that we are forgetting the large number of
disabled population who  face harassment in travelling by any mode of
transport on a regular basis. And here I am not talking about physical
accessibility of buses, metro, trains, trams or any other public transport.
I am talking about the attitudinal barriers they face when they try to use
public transport.  It is important to remember here that thousands of
disabled people in India do not even dream of boarding an aircraft in their
life-time. One does not have to be an activist to know that poverty and
disability go hand in hand. While most of us spending our time in thinking
of making "skies" inclusive, let us give some time to make the ground below
our feet more inclusive.

Endless cases are heard about attitudinal barriers disabled people face
while travelling in a bus. Only once we could make it to a newspaper
headlines. Bidyut Dey, a 50 yr old man with amputed leg was thrown out of a
Government bus as he said he has the right to travel without tickets. Dey
himself a West Bengal Government employee is an organiser of sports of
disabled people. He travels all over India with a cricket team comprising
of disabled youngsters. He refused to let this incident go unreported and
lodged a FIR and followed up the case regularly. That he was ridiculed by
Police for making such trivia a case, and the Magistrate who was listening
to his case was shocked to find that a man can refuse to buy tickets while
travelling and say that this is his right, is another story. Neither the
Police officer nor the magistrate was even aware of a law called Persons
with Disabilities Act after 12 years of enactment. These are the facts we
have learnt to accept. Like we have accepted that problems in daily
commuting is not a big issue.

I still remember when Jeeja and I were co-workers in the same project, she
faced similar harassment while travelling in a mini-bus.  Jeeja being the
fighter did not let it go, she made a formal complaint to the Bus Workers
Union and was given a formal apology. But such instances of resistance
remains isolated cases and on a whole disability sector never made a
consolidated effort to make this a priority issue.

When on 3rd December 2011, a group of 10 blind people were not allowed to
board a bus. They were not allowed as the conductor felt that there are two
reserved seats in a bus marked "handicapped" and anyway blind people will
not pay bus tickets, so he is not obliged to give them a ride. These people
were coming to join a Rally organised for World Disability Day organised by
West Bengal's largest disability network Paschim Banga Rajya Pratibandhi
Sammilani. When political activists are barred from joining rallies or
meetings, it becomes "headlines". But such infringement of right to join a
Rally by disabled people was given a miss by all media houses despite this
rally being covered by press.

People who have invisible disability suffer other kinds of harassment in
the buses. As Joyeeta Ganguly, another colleague narrated to me what is a
common experience for her. She has 100 % hearing impairment, but very often
conductors believe that she is entitled to "handicapped" seat or free bus
ride. Carrying disability certificate and showing it when required does not
always help. Often conductors believe that she is acting to be disabled to
get away with a free ride. I am not even trying to include experiences of
people with intellectual or psychosocial disabilities in this article. A
complete thesis can be written on those experiences.

We have also seen several meetings demonstrations and demands regarding
making Railways accessible to all. Demands to make buses and bus-terminuses
disabled friendly are also not unheard of. There is a need to think of
making bus drivers and conductors sensitive towards the issue of
disability.  An organisation called National Institute of Professionals who
run computer classes for the blind tried to make an innovative effort
towards the same.  For the last two years they used the occasion of Raksha
Bandhan to do so. On this occasion, rakhis are tied on the hands of bus
conductors/ drivers at a central Kolkata Bus depot by disabled girls. Thus
a very popular religious and social festival is used as a platform to start
a bonding of friendship between disabled and those who are not. Being
personally present on both these occasions, I saw a visibly touched bus
-conductor grabbing a mike and announce that from today he will make extra
effort to take care of disabled passengers. There are reasons to believe
that these kinds of sensitization programmes can have far reaching effects
where a seminar or a workshop cannot reach.

However the onus on mass awareness campaign cannot lie in the hands of
NGOs. Article 8 of UN Convention on the Rights of Persons with Disabilities
to which India is a signatory mandates the state parties to adopt
immediate, effective and appropriate measures to raise awareness throughout
society. There are provisions of awareness raising in both Persons with
Disabilities Act and the National Trust Act. The draft Country report
"poised For Change" gives us some ideas on kinds of activities taken up by
the Government agencies on awareness. Unfortunately, most of the programmes
seem to be addressed to talking to those who are already converted. The
National Trust website says that they have spend Rs. 80.01 lakhs in the
year 2010-11.  Its flagship awareness programme Badhte Kadam 2011's budget
was almost 50% less than the same programme of 2010.  If non-disabled
community is not sensitised then the dream of building an inclusive world
will remain a distant dream.

Yes it is important to document the cases of discrimination faced by
disabled people in airline travels. It is important to review the existing
civil aviation rules and policies and to punish the offenders in such
cases. But should we not prioritise our work so that we can bring the poor
and marginalised disabled population within the arena of rights? If we
leave behind the mass and try to take off to make the sky inclusive, will
we be able to navigate the disability rights movement towards right
direction?

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