no, i don't think so, it looks mobile number.
At 03:06 PM 3/7/2012, you wrote:
Any std code or zero is needed before the number? to send complain
-original message-
Subject: Re: [AI] Harasment even in Indian Railways for Disabled Persons.
From: VIVEK KAVYA <vivekka...@gmail.com>
Date: 07/03/2012 6:24 pm
thank you verymuch next time i will try this number.
On 3/7/12, Mujtaba Merchant <mujta...@gmail.com> wrote:
> This might help you, I got this information from another mailing list. It
> has the number to railway complaint.
>
> Keep this Railway Complaint Number in your Mobile
>
> Incident 1
>
> It happened few months back. We were travelling and I and my family were
> waiting in the A/C waiting room at Secunderabad Station. The attached
> bathroom was not clean and was giving bad smell. Added to this
discomfiture,
> the bathroom door was not closing tight , and I also observed that shutter
> was not closing tight because of faulty door closer. I complained to the
> attendant .
>
> I also sent an SMS " The bathroom of A/C waiting room on platform No 1 of
> Secunderbad Station is dirty and stinking. Pl arrange cleaning . Also the
> the door is not closing properly". After few minutes we left the waiting
> room as our train arrival was announced. Within few minutes I received text
> reply from Railways, giving an Id No and that action will be taken . After
> few hours I received a message that the bathroom has been cleaned . After
> ten days I received another message that the faulty door has been repaired
> and thanking me.
>
> Incident 2
>
> Recently on 24 th October I and my wife were travelling by Hyderabd Ajmer
> Express on our Rajasthan trip. Next day morning , I noticed there was no
> water in the bathroom and the taps are all dry, where as our journey will
> continue and we will be reaching our destination ( Bhilwara near Ajmer)
> after another 18 hours. I was worried that it is going to be a miserable
> time to travel without water. Water or No water, people will
continue to use
> the bathrooms and the stink will become unbearable. I complained to the
> Conductor. I also sent a SMS "Traveling in the A1 compartment of Hyderabad
> Ajmer express train No 12720. No water in the bathrooms . Pl arrange. Also
> replace leaking valves else problem repeats." Pat came the reply" Your
> reference id is 1110250019. For status visit www.scr.indianrailways.in
> <http://www.scr.indianrailways.in/> . or SMS as STATUS<SPACE><id> TO
> 8121281212 . Thanks for registering complaint " . After about 20 minutes I
> received message that water will be filled at the nearest Railway station
> having water filling facility. At Itarsi station water was filled
and we had
> no problem . After about a week I received another message that the faulty
> valves have been replaced . It was amazing.
>
> I am thankful to the Railway authorities for introducing a system where one
> can complain from a running train and doubly grateful that they have
> acknowledged the complaint and attended.
>
> I collected this help line number from the Railway waiting room !
>
> Many times while travelling by train we are put to unexpected inconvenience
> , we react by cursing and criticizing. No other response. Of course once we
> reach our destination we just forget.
>
> There is no use in cursing the darkness around you, do light a candle
> however small it be, it gives an inspiration and ten more candles will be
> lit . The process continues reducing the darkness.
>
> The Railway Number to which you can SMS is 8121281212 . Please pass on this
> message to your friends and it may help some one in need including you.
>
>
> ----- Original Message -----
> From: VIVEK KAVYA
> To: accessindia
> Sent: Wednesday, March 07, 2012 1:27 PM
> Subject: [AI] Harasment even in Indian Railways for Disabled Persons.
>
>
> Dear friends, most of us are talking the harassment done by Airlines
> Companies but even in Indian railways also harassment exists inside
> railways and outside on Railway Station. I would like to bring to all
> of your notice recently while travelling in Railway through
> Maharashtra a Railway T T came near me in Civil dress and asked my
> concession Certificate I showed him original Concession Certificate
> done by NFB he started saying this is bogus one because Disabled
> persons cannot travel without escorts, then I tried to make him
> understand that this policy does not apply for Blind and Hearing
> Impaired persons, he did not listen to me but gave me fine receipt of
> Rs.956/ and told me to pay now itself or get down from the train in
> next station Manmaad I was travelling from Delhi to Hubli through Goa
> Express I argued with him for long time but he was not ready to listen
> and in Manmaad Station he hold my hands to get down, I was alone, I
> shouted at him and many of passangers with me told him to show the
> rule he did not had rule book he went to bring rule book from his
> senior, the train left Manmaad station but later on he did not come at
> all till Hubli. But I felt very insult in the train the way he
> behaved with me in train. My question is in train to whom we can
> complaint immediately. Vivek, 919868954833
>
>
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with warm regards
Mahendra Galani
skype ID chintu3886
phone +4314943149 mobile +4369910366055,
address Herbst strasse 101.16.1 Vienna Austria Europe
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