Dear Sonu, hats off for persisting. A similar thing happened with me in past when I was doing my MD from PGIMS Rohtak, Haryana. I had to go to my native place in Rewari from Rohtak bus stand. My wife was traveling with me and i am a person with mobility impairment (uses caliper in right leg).
It was a Saturday evening and bus was completely full. I saw reserved seat for disabled occupied by few University students. I requested the conductor to get it vacated. He refused and smiled, "do it on your own.' I said it's your duty but he again made faces. I didn't get seat till Jajjhar. When i reached my destination, I get down and noted the bus number and returned back to the conductor saying, 'Please remember this face, we shall soon meet.' He again laughed and said do whatever you can. I wrote letters to both bus depots but as usual there was no response. I than followed it up with RTI and this time they had to respond. They said that the conductor has been transferred to Jind Depot and thereby the matter is closed. I replied back how can you close the matter when there is a written complaint. I wrote to Transport Ministry in Chandigarh and followed it up with reminders. A letter came from Jind Depot asking me to appear in person and I went all the way to Jind to reinforce my case. Finally after 1 and a half year, one fine day the gentleman came running to my medical college. He apologised and said he is going to retire soon and because of the complaint and service rules his pension will be stopped. I asked him to come again and made sure he waited. Two days later i took back my complaint on the condition that he will never ever repeat the same in what ever limited days he has at service. It might look a futile exercise to follow up a case for 1 and half years with numerous letters, RTI as well as personal appearance at Jind bus depot but I believe, we have to fight for our dignities. Being a person with locomotor disability does not mean I cannot stand up for my rights. You did very well Sonu and I am sure time will certainly change. We shall fight these attitudinal barriers together. -- Dr Satendra Singh, MD, MBBS Coordinator, Enabling Unit, EOC Founder, Infinite Ability University College of Medical Sciences & GTB Hospital, Delhi, India-110095 Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
