Based on my limited interaction with NIC and other Government
Ministries/ Departments under the Central Government's perview mainly
dealing with commercial aspects, I understand that unless explicit
instructions are given, accessibility is not imbedded by default.
Cost, time and effort are largely the reasons.

So ideally speaking:

1. Make sure that irrespective of the commercials, tenders and other
considerations, no product goes out which does not have at least the
very basic accessibility standards.

I am not getting in the argument of what is basic and what is not.
That can be evolved as time and technology demands.

2. Regarding the problem of putting the scanned copy containing the
signature of the authorized officials, a low cost and good workable
solution is to use digital signature.

If an analysis is done for the documents which are in the draft stage,
they are drafted using Microsoft Word, and even at times the PDF is
made from those documents. So, the content accessibility should not be
that big challenge (regional content is an exception here, for which
Unicode is to be preferred).

3. Provide us a mechanism where the genuine small concerns regarding
particular websites can be raised, and for making those minor
amendments, N.I.C. should have the authority to amend the source code
without instructions from the particular department (a term to that
effect can be included in the contract).

There exists an email address for the web guidelines, but I wonder if
that is even opened now a days.

India E-post Office is a good example.  The very front page has a
flash button which has to be clicked in order to continue. Rest of the
site is manageable. If that one problem is solved (which NIC assured
me to solve in its next version and I am talking about 2012 or so),
the rest can be used.

For the time-being, this much should be good to start. Would
appreciate an update post the meeting.

Regards,
-- 
Amar Jain.
Website: www.amarjain.com



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