Hello, A visually impaired woman, a teacher at a primary school at a village, had a joint salary account with her mother. Recently her mother died. The branch manager refused to pay her salary etc from her account as, according to the manager, she must have a legal guardian to operate the account.
She finally managed to open another salary account with another bank in her locality. But her last month's salary is still in the said account which the manager is not allowing her to withdraw. I have asked her to immediately complain to the zonal office. Maybe her problem will be solved. But I wonder how long the bank officials will consider themselves guardians of the visually impaired and keep harassing them. Banking service is a commercial service and, I think, we should move the consumer court for such harassment. We should also demand some sort of penalty, in the form of fine etc, from the bank. Otherwise they won't stop treating like this. With best regards, Amiyo Biswas Cell: +91-9433464329 Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
