What is the name of the bank?

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Amiyo Biswas
Sent: 23 April 2015 07:07
To: accessindia@accessindia.org.in
Subject: [AI] Bank Managers Going Mad.

Hello,

A visually impaired woman, a teacher at a primary school at a village, had
a joint salary account with her mother. Recently her mother died. The
branch manager refused to pay her salary etc from her account as, according
to the manager, she must have a legal guardian to operate the account.

She finally managed to open another salary account with another bank in her
locality. But her last month's salary is still in the said account which
the manager is not allowing her to withdraw.

I have asked her to immediately complain to the zonal office. Maybe her
problem will be solved. But I wonder how long the bank officials will
consider themselves guardians of the visually impaired and keep harassing
them. Banking service is a commercial service and, I think, we should move
the consumer court for such harassment. We should also demand some sort of
penalty, in the form of fine etc, from the bank. Otherwise they won't stop
treating like this.

With best regards,
Amiyo Biswas
Cell: +91-9433464329


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