Delete her outlook profile and create a new one -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Chris J. Popp Sent: Tuesday, December 10, 2002 8:01 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window!
Yeah... She's been a user of her pc for months and months. And her email was working ok until early last week. -----Original Message----- From: Jochen Andries [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 10, 2002 9:58 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] Outlook XP makes me want to throw it out the window! Did you made her a user of the PC ? (Start -- Control Panel -- User Accounts) -----Original Message----- From: Chris J. Popp [mailto:[EMAIL PROTECTED]] Sent: dinsdag 10 december 2002 16:30 To: [EMAIL PROTECTED] Subject: [ActiveDir] Outlook XP makes me want to throw it out the window! Get your attention with the subject? :) I have been battling a problem with one of my user's machines for the past week. She is running Windows XP Pro, Office XP Pro SP1. Whenever she starts up her Outlook, she gets prompter for the username, password and server. I put the information in exactly as it should be (and have verified with my AD on the server) and I get the following message: "Your login information was incorrect. Check your username and domain, then type in your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password." I re-check the info in the AD on the server via VNC so I am right there at her terminal doing double checks. I re-enter the password, and get the message again. I change the password on the AD, then enter the new password on her Outlook (usually use 1 as the password so I know I type it correct) and still get the above error. I need to get this resolved for her as she is in charge of accounting and has made my life hell in the past because since I am the IT Manager I should be all knowing, all powerful (a common misconception by those users that know no better) So, please if anyone knows what I can do to resolve this, please let me know. I'm at my wits end! Thanks, Chris List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
