I think the answer to your problem is spelled out in the bottom of a
Budweiser Light :-)

-----Original Message-----
From: Salandra, Justin A. [mailto:[EMAIL PROTECTED]] 
Sent: Friday, February 07, 2003 3:28 PM
To: ActiveDir (E-mail)
Subject: [ActiveDir] OT: OWA was unable to get your inbox
Importance: High


Hello everyone,

I truly hate this error message.

According to MS this problem should not exist, but it does.  I have
users that get created in AD and then get replicated by the ADC from
Exchange 2000 SP3 CD to Exchange 5.5 SP4.  Some time passes once the
user account is created and suddenly the users permissions in Exchange
are changed from the role of user to Custom and the mailbox owner box is
unchecked.  Now what I have noticed is that once I fix it, by clicking
Mailbox Owner in the
exchange properties, it usually goes away.   When this problem happens
the
user can't access Outlook or OWA.  Once fixed they should go back, well
I have a user that couldn't get into either and I checked the properties
and there it is, Mailbox Owner is unchecked on this newly created
account. About a day old.  I check the box and now the user can access
Outlook with
no problems, but OWA gets the following error.   OWA is unable to get
your
inbox.

I have checked on the TechNet site and on the Internet for help on this.
I have looked at Q248081 and made the change to the registry key
ProfileMemMaxSize to a value of 0x4000.  I have stopped and started IIS.
I have tried typing in the exchange alias, the full e-mail address and
the users first and last name in the logon box of the
http://servername.mydomain.com/exchange
<http://servername.mydomain.com/exchange>  site.  I type in the user
name and password, I even tried specifying the domain and all I get is
this error.  So the error is not an ambiguous name, it is not a proxy
issue since I don't connect over a proxy server.  I simply don't know
the answer to this.  Can someone please help me.  

Justin A. Salandra, MCSE
Senior Network Engineer
Catholic Healthcare System
914.681.8117 office
646.483.3325 cell
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

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