Yeah, I don't think this is an AD issue unless it is replication and the Exchange Server is pointing at a domain controller that doesn't have the information due to replication issues. I would verify that the DC it is using is indeed all up to date and happy and if so, start digging into Exchange Specific troubleshooting.
 
  joe


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hogenauer
Sent: Monday, August 02, 2004 11:14 AM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

Error when moving Mailbox:

 

Results:

 

Error: Opening source mailbox.

CN=1234,OU=Test Accounts,DC=renditionnetworks,DC=com:

The information store could not be opened.

The MAPI provider failed.

MAPI 1.0

 

There is a MS Q article on this but the attributes it says o check to already exist for eh user…??

 

Mike

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of joe
Sent: Sunday, August 01, 2004 1:35 PM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

 

What is the error you get when trying to move the mailboxes into the old store? Can you move mailboxes out of that store?

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hogenauer
Sent: Sunday, August 01, 2004 3:14 PM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

No error logs on teh exchange server, and yes the NDR is that the mailbox doesn't exist.

I created another mailbox store on the same server and I can create mailbox's there and send and recieve mail.

Although I am unable to move mailboxes between the mail stores.

 

thanks

 

Mike

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of joe
Sent: Sunday, August 01, 2004 9:40 AM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

Scary, the AD object seems ok, the only thing that sort of sticks out is in your textOREncodedAddress and proxyAddresses and that is:

 

>textEncodedORAddress: c=us;a= ;p=Rendition Networ;o=Exchange;s=1234;
>proxyAddresses: X400:c=us;a= ;p=Rendition Networ;o=Exchange;s=1234;

where the Rendition Networds is chopped off. I would simply verify that is the same on your other mailbox enabled objects. I haven't had an Org that long of a name that I have seen before so possibly they chop it on purpose. Anyone else see something like that?

 

Do you have errors in your exchange logs?

 

 

What is the NDR that you are getting? Mailbox doesn't exist?

 

  joe

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hogenauer
Sent: Friday, July 30, 2004 5:04 PM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

Yes I mean mailbox enabled (My bad)

I cannot send mail to the account and the mailbox does not show up in ESM. Although when I delete the account it has a mailbox associated with it.

I have run a rebuild of the RUS.  

 

Here is the Dump:

 

dn:CN=1234,OU=Test Accounts,DC=renditionnetworks,DC=com

>homeMDB: CN=Mailbox Store (AUSTIN),CN=First Storage Group,CN=InformationStore,C

N=AUSTIN,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=Re

ndition Networks,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=rendition

networks,DC=com

>cn: 1234

>displayName: 1234

>mail: [EMAIL PROTECTED]

>givenName: 1234

>instanceType: 4

>legacyExchangeDN: /o=Rendition Networks/ou=First Administrative Group/cn=Recipi

ents/cn=1234

>distinguishedName: CN=1234,OU=Test Accounts,DC=renditionnetworks,DC=com

>objectCategory: CN=Person,CN=Schema,CN=Configuration,DC=renditionnetworks,DC=co

m

>objectClass: top

>objectClass: person

>objectClass: organizationalPerson

>objectClass: user

>objectGUID: {2B7934AB-63B3-4976-88BE-EF5FE99E9DAB}

>objectSid: S-1-5-21-2068531175-665650586-2065370986-1723

>primaryGroupID: 513

>proxyAddresses: smtp:[EMAIL PROTECTED]

>proxyAddresses: X400:c=us;a= ;p=Rendition Networ;o=Exchange;s=1234;

>proxyAddresses: SMTP:[EMAIL PROTECTED]

>name: 1234

>sAMAccountName: 1234

>sAMAccountType: 805306368

>showInAddressBook: CN=Default Global Address List,CN=All Global Address Lists,C

N=Address Lists Container,CN=Rendition Networks,CN=Microsoft Exchange,CN=Service

s,CN=Configuration,DC=renditionnetworks,DC=com

>showInAddressBook: CN=All Users,CN=All Address Lists,CN=Address Lists Container

,CN=Rendition Networks,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ren

ditionnetworks,DC=com

>textEncodedORAddress: c=us;a= ;p=Rendition Networ;o=Exchange;s=1234;

>userAccountControl: 512

>userPrincipalName: [EMAIL PROTECTED]

>uSNChanged: 2567831

>uSNCreated: 2567823

>whenChanged: 20040730203736.0Z

>whenCreated: 20040730203626.0Z

>homeMTA: CN=Microsoft MTA,CN=AUSTIN,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=Rendition Networks,CN=Microsoft   xchange,CN=Services,CN=Configuration,DC=renditionnetworks,DC=com

>msExchHomeServerName: /o=Rendition Networks/ou=First Administrative Group/cn=Co

nfiguration/cn=Servers/cn=AUSTIN

>msExchMailboxGuid: {B695A373-868A-4C2D-BE9E-54DA145A7F7C}

>msExchMailboxSecurityDescriptor: {Security Descriptor}

>mailNickname: 1234

>mDBUseDefaults: TRUE

>msExchUserAccountControl: 0

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of joe
Sent: Friday, July 30, 2004 10:25 AM
To: [EMAIL PROTECTED]
Subject: RE: [ActiveDir] Exchange and AD E-mails

 

My first question is probably not needed but I want to clear the terminology...

 

When you say mail enabled do you really mean mailbox enabled? Mail enabled means the user object has an external (to Exchange) email address sort of like a contact. A mailbox enabled user is a user with a mailbox in the forest's Exchange Org.

 

If the ID is truly mailbox enabled, can you send email to it? Do you get an NDR or does it appear to get delivered? When you look at the store through the ESM do you see the mailbox?

 

A dump of the user object would be nice as that will show up any issues on the AD Object itself

 

adfind -gc -b "" -f samaccountname=userid

 

should be sufficient.

 

 

  joe

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hogenauer
Sent: Friday, July 30, 2004 1:22 PM
To: [EMAIL PROTECTED]
Subject: [ActiveDir] Exchange and AD E-mails

Not sure this is the correct forum for this but here goes.

I have a WIN 2k single domain running Exchange 2K.

 

Everything’s has been running fine until a few days ago. Now when I create a new mail enables user in AD. And try to log onto the account to setup the mapi mail profiles I get “cannot connect to the information Store” but when log on as myself or any other user that was already in the domain I have no problems connecting and viewing e-mail. (The only change was the Exchange SP3 security roll-up patch was applied a few weeks ago)

I’ve checked the replication between the DC’s and Exchange, no problems, RPC is running and no other mapi problems show up with any other accounts only new accounts are having problems. My current Info store is about 19 GB in size. I did create an additional store with in my First storage group and I can create a mail enabled account and connect using that store.

I’m concerned the Problem is with AD…

ANY advice would be greatly appreciated.

 

Thanks in advance.
Mike

 

 

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