With Remote Desktop, you are going to take over the machine (in the case of
XP) kicking off any logged on person in the act of taking over the machine.
Your access is the same as the credentials in which you login as.

With Remote Access, you need to receive an invitation and the user is not
kicked off.  Both of you will see what is on the screen, and initially you
have view only access.  The user has to GIVE you control, and can take it
back, in the event that you go nuts and attempt to format the drive, delete
files, etc.  Not that it would ever happen to you, Tom...  ;-)

Does that help?

Rick

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kern, Tom
Sent: Thursday, July 14, 2005 12:30 PM
To: ActiveDir (E-mail)
Subject: [ActiveDir] Remote Desktop vs. Remote assistance

What is the actual diff between RD and RA?

If i RD to a winxp desktop, that allows 1 connection. Can someone Shadow it
or no?

Is there any reason to use one over the other for support? or is RA just
easier/better  because you can share the session and you can see what a user
is doing and interact?



Also, is there a gpo or reg hack that allows me as a Domain Admin to RA to a
user w/o her asking for RA via and email or im or file transfer or
"allowing" me to log on?

Thanks





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