When ever I have had an issue due to installing a hotfix, the support has been free as long as you state that it occured as a result of the hotfix.
I had one last month with an outlook patch and it was resolved FOC. I assume this is the case globally - not just in the UK. Regards, Mark Parris Base IT Ltd Active Directory Consultancy Tel +44(0)7801 690596 -----Original Message----- From: Vinnie Cardona <[EMAIL PROTECTED]> Date: Tue, 17 Oct 2006 10:57:54 To:<ActiveDir@mail.activedir.org> Subject: RE: [ActiveDir] The remote computer has ended the connection. Susan, We don't have a MS support contract. Unfortunately rebooting the server was cheaper than paying MS $245. Never used WSUS until this month. I am currently running WSUS 3.0. Now for those of you who have experienced this bug and do not have a support contract: Just contacted MS @ (800) 936-4900 (option 2) and asked if I can just report a bug without having to pay and he informed me that I will have to report the bug via mail to the development team. The address he gave me was: Microsoft Corporation 1 Microsoft Way Redmond, WA 98052 Attention would be to the Development Team. Include the product name and bug. Susan…I think informing MS in some way or form of this potential bug is a good idea… -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] Sent: Tuesday, October 17, 2006 9:54 AM To: ActiveDir@mail.activedir.org Subject: Re: [ActiveDir] The remote computer has ended the connection. Can you PLEASE call into Microsoft PSS or your tam or pam or whatever and report this? Along with anyone else seeing this issue? I know that calling into PSS can be a pain, but please report this issue. We are seeing this more and more and I need to have bodies called in. We seriously need to get to the bottom of this because in the SBS space we do a lot of remote management and if the RDP dies we have to fall back to ILOs and this isn't acceptable in my book for patching to do this. Do you rely on WSUS? Vinnie Cardona wrote: > > I have noticed that after updating to the latest security patches and > rebooting that some (not all) of my servers had an issues with RDP. > It cleared after rebooting a second time. Root cause? /Unknown /at > this time. > > > > -vC > > ------------------------------------------------------------------------ > > *From:* [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] *On Behalf Of *Technical > Support > *Sent:* Tuesday, October 17, 2006 8:28 AM > *To:* activedir@mail.activedir.org > *Subject:* [ActiveDir] The remote computer has ended the connection. > *Importance:* High > > > > Hi, > > > > I am trying to access one of my servers using Remote Connection. I am > using mstsc but its not connecting me to the server. error "/*/The > remote computer has ended the connection/*/". However if i am using > /*/_mstsc /v:IP Address /console_/*/ it lets me connect to it. > > > > Problem is in this mode i can use only admin id when connected like > this. I want my engineers (who dont have administrator priviledges) to > access this. its not possible in this mode. > > > > This all happened when i rebooted my server. > > > > Please suggest what can be done to normalize the things. > > > > Thanks!!! > > /*/Ravi/*/ > -- Letting your vendors set your risk analysis these days? http://www.threatcode.com If you are a SBSer and you don't subscribe to the SBS Blog... man ... I will hunt you down... http://blogs.technet.com/sbs List info : http://www.activedir.org/List.aspx List FAQ : http://www.activedir.org/ListFAQ.aspx List archive: http://www.activedir.org/ml/threads.aspx [EMAIL PROTECTED])
