Sounds like it is a codec issue, first, find out directly about the camera's recording codecs, like if it's recorded as mpeg2 then is it using audio layer 2 codec or using ac3 audio codec or what not
Premiere is good to work with avi files, with mpeg2 or such, you have to find out first what type of format the camera uses and then go from there. Mpeg2 is a playback format, and sometimes, the smaller camera puts the audio to be either ac3 or layer2 which they aren't compatible with Premiere (directly unless you use a plug ins) So, once you find out the type of audio codec you uses then you need to find a way to convert the audio codec into wave (preferable) or mp3. Hope this would help 'troubleshoot' Johnny Wu www.mdifilm.com www.rapturethemovie.com -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Renato F. Gomes Sent: Tuesday, October 23, 2007 10:27 AM To: [email protected] Subject: Re: [AP] Can't open mpg file Unfornately, didn't work. I have changed file extension (for many files) and I have the following error messages: mpg -> unsupported audio rate in file. (original file) mov -> The importer reported a generic error. avi -> Unsupported format or damaged file. Does anybody have any other suggestion? Renato --- In [email protected], "Jean Chang" <[EMAIL PROTECTED]> wrote: > > I had the same thing when I tried to import mpg files from my Canon P&S camera. I got the message "unsupported file format". For some people, changing the file extension to .mov or .avi makes it work. For me, .mov did not work, but changing to .avi did. > > Jean > > ----- Original Message ----- > From: Renato F. Gomes > To: [email protected] > Sent: Thursday, October 18, 2007 8:42 PM > Subject: [AP] Can't open mpg file > > > Hi! > I can't open mpg files from my camera on premiere (actually, neither > on movie maker). They were imported from Sony DCR DVD-308 by Sony > Picture Utility. The message I receive is: "Unsuported audio rate in > file.". Does anybody know about this problem? Regards. > > > > > > > [Non-text portions of this message have been removed] > Yahoo! Groups Links Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Adobe-Premiere/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/Adobe-Premiere/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
