L14 ?
How close is that to an L12 ?
With L12 on the operator's console there will be a panel that displays the
manual mount requests...
will list the volser, its slot, & drive on which to mount it...
with 3590B1A drives, they will also flash the volser to be mounted...

Now when you first go into manual mode, in the panel/window within which you
will see your mount requests, there is a bunch of JUNK TEXT to read and then
hit PF12 to "cancel" out of the text and get to the window where you need to
be to do your tape mounts... could this be the case ? ? ? need to hit F12 ?

Dwight

-----Original Message-----
From: William Boyer [mailto:[EMAIL PROTECTED]]
Sent: Monday, April 09, 2001 10:23 AM
To: [EMAIL PROTECTED]
Subject: running 3494 in MANUAL mode - URGENT!! (Please?)


AIX 4.3, TSM 3.7.2.0 and an IBM 3494 library L-14 and D12 with 4-drives.

After more than 3-years, the robot/gripper in our library died. We do not
have the dual robot feature. The library manager is now configured for
online manual mode, but even though TSM processes are showing as waiting for
tape mounts, the drive display doesn't show any tape volsers to be mounted.
A Q ACT on TSM doesn't show any messages about tapes expecting to be mounted
on drive..... I did a SHOW LIBRARY and 2 of my drives show RESERVED with no
volser showing. I mounted 1 of the tapes the Q PRO says it's waiting for and
... nothing....nada! The drive comes ready at mount point, but TSM never
recognizes that I've mounted a tape.

How can I operate the library in manual mode until IBM can get the needed
parts onsite??? That'll take a  few more hours and I"m already behind in my
storage pool backups.

TIA,
Bill Boyer
"Some days you are the bug, some days you are the windshield." - ??

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